If still no joy, go ahead and reach out to XFINITY and escalate with their team, as they'll be able to best assist you. For Live TV and On Demand: "Playback Issue :: 2111" with little . You may see services referred to as Comcast Xfinity or simply Xfinity, but both names refer to the same service. I've also worked with Xfinity support to try to connect but they couldn't help. The priceof Xfinity varies depending on the streaming speed you need. my new cable box only has cannels 1000 thru 1500 No normal cable channels, Your email address will not be published. It occurrs when i try to playback a show recorded the night before. New comments cannot be posted and votes cannot be cast. Connect your TV equipment, Voice, and the Internet. Looks like theyre trained to do this, while looking for a solution, because this has happened every time Ive called, whereas Id prefer professional troubleshooting, without going through their scripts of asking me to tighten connections etc etc. Call 1-855-399-1542 or your local Comcast office for a replacement. You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. One way of doing that is to swap the splinter to the X1 Box. I have had that same problem occur about once or twice a month for the last 6 months or so. The two Wireless LAN lights on the front of the router glow if it is. This is also same issue on the channels 3-digit counterparts (202 and up). I'm going to mark this post as solved as we've come to the end of our troubleshooting options but I hope the information above is helpful, and please follow up here if you find any other solution so that others could benefit. Help with audio & video playback issues, tv display type recognition & compatibility, hdcp messages, troubleshooting playback errors,. Stick a safety-pin in the Reset button on the back of the device. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. DVR Playback Problem. Do you have a physical box you can try those recordings on? You can also contact tech support for assistance. Editorials For every program you wish to delete, use the arrow keys on the remote control for highlighting and choose Delete Now. I tried a Blonder Tounge model, same result. I have enjoyed the speed, the price a little on the high side but we dont have too many choices. Please select another channel and try this one a little later.. Many of the companys plans offer introductory rates or deals, which means the rate youre quoted may only apply for the first 12 to 24 months of service. Follow these simple steps to get your Xfinity Flex up and running: Check whether you are using the right HDMI . Save my name, email, and website in this browser for the next time I comment. DishAnywhere Troubleshoot it by ensuring you have connected the cables tightly and that your box is not faulty. I have never had such terrible internet. Go to your devices application store and download the app. To do this, open a browser and search for 'Internet speed test.' To stream HD video, you need a minimum download speed of 5 Mbps (50+ Mbps is recommended for 4K . In that case, you will also have to update your app and try again. I find what I want to watch. Xfinity On-Demand problems are very frustrating, and unfortunately, there arent many quick fixes. If the issue started suddenly, you dont need to pay them more money. A link has directed you to this review. Xfinity remote not working? After a few seconds, press the button again to turn your TV back on. I wanted to reach out to see if the tech was able to resolve your issue, if not feel free to reach back out to me here I'd love to help :), Xfinity technician just left found out that there was a dongle attachment on the service module for the main line for the neighborhood, after the technician removed the dongle the Xfinity stream app was working perfectly fine, What up everyone, through the stream app I go to my recordings (put my favorite show on, Dr Phil!!!) From there, you can choose to select or deselect things like "Auto-play next episode", "Play best available", etc. Cookie Notice For more information, please see our I even decided to try buying my own router for $350. RDK-03036 is an error that occurs because of a connection issue. If that does not work, call the service at 1-800-Xfinity. If youre having Comcast cable remote problems, dont worry. Read: 8 Best Live TV Apps: No Cable, No Problem. With your remote, choose Saved after pressing Menu. Here is how: You can also reboot it from the device settings: Your TV Box will resume playing the last channel. Bought my 1st computer in 1984. Maybe your kids are streaming something . It's just time for me to leave. 01-09-2023 03:35 PM. Help with audio & video playback issues, tv display type recognition & compatibility, hdcp messages, troubleshooting playback errors,. I mean it's so bad it's actually pissing me off. Reddit and its partners use cookies and similar technologies to provide you with a better experience. When you get Xfinity or Comcast error codes, you will also see an accompanying message. Comcast only has so many field agents working at a time. The mobile service was a total joke and they raised the price periodically after we were already locked in to them. Xfinity should be very careful with people working at the billing department of your company, who have been taking advantage of Xfinity to make money from Xfinity's previous customers. Every letter or number needs to match. Ive been a customer for 5 years, I purchased a service that would have up to 1000 Mbps download speed, 132.00 a month. Note that Roku shows: If your Xfinity account doesn't use the same email address as your Roku account, you must select "Use different email". Each hourlong episode puts viewers in the shoes of the loved one, who first notices that something is amiss, interprets the puzzling signs and clues, and eventually comes face-to-face with the horrible truth: that the person has a very dark side . Seems to affect some but not all recordings. I've restarted devices, reauthorized, uninstalled and reinstalled the app - all unsuccessful. Ensure you have your Activation information before proceeding. If they arent fixed, call 1-855-399-1542 or your local Comcast office. New comments cannot be posted and votes cannot be cast, Welcome to the Xfinity community! Use these apps to workaround the On-Demand issues on your cable box. Solving playback issues. Trying to contact anyone alive on their website was another joke. It occurrs when i try to playback a show recorded the night before. Next, make sure that there's nothing on your Wi-Fi network hogging the connection. HGTV Slideshows Cookie Notice Two days later it drops again. Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings. Wait for at least ten seconds before plugging it back. Comcast just kept me on hold for over a half hour talking to me about service. Doesnt seem like much, but its a problem when youre working. Should You Install the Latest Version of iOS 16? Swipe upwards on the preview of the app until it is no longer on the screen. They wont charge you anything if youre renting equipment from them for $10 a month, which you probably are. I'm having the issue when I try to authenticate. This is what happens when you allow a company to monopolize something. Stop any downloads on your PC or video game console. Unplug your Comcast gateway from your power outlet. Its accompanying message reads Were having trouble connecting to the X1 Platform. Here is how you can fix it: Another option is to reboot Xfinity TV. Paramount Plus. Address your Comcast Xfinity problems with these 6 fixes. XRE-03007. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); As an Amazon Associate I earn from qualifying purchases. Our amazing Digital Care Team is always ready to help, 24 hours a day, 7 days a week. Especially with me having a teenaged gamer in the house. Software When customers don't like Xfinity anymore, we would just leave Xfinity for other companies, which is common sense. Why. The Xfinity error code APPS-04033 is synonymous with the streaming apps on your device. Apple: Quickly press the Home button twice to see previews of your recently used apps, then swipe left or right until you find the Xfinity Stream app. MacBook Another option is to change the channel and see whether it helps. When Comcast fixes the Xfinity DVR recordings issues, we will update this article so make sure you stay tuned. If your speeds havent improved yet, reset your Comcast Gateway. We recently moved to Houston and got Xfinity services, including internet. Software Move closer to the wireless router. That includes the coax cable from the wall to the back of your device. Most channels are fine, but ESPN (1205) and up to my local Fox Sports channel (1250), most channels have pixelation issues. X1 dvr playback choppy and pixelated. Our community is your official source on Reddit for help with Xfinity services. Thanks so much for taking a moment out of your busy day to leave a post on our community forum about the Xfinity Stream app. Subsequent calls has led to no resolution the problem. Next, ask them to check your account status for any issues. Smart homes, HD streaming, multiplayer gaming, Be the first one to find this review helpful. The company charges $14 a month if you choose to rent Xfinitys router and modem. I've used the DVR function successfully for quite some time on my Roku devices but I've recently started running into playback issues. iOS Also, let us know if the workaround fixed the issue in the comment section down below. StreamDiag.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Comcast Internet Service also has advanced security features that block online threats to connected devices through its free Gateway service. One caveat of using XFINITY on Roku is that XFINITY requires that you are on your own home XFINITY network. You can rent it from Xfinity as part of your internet service plan. Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues. The fastest way of resolving it is to make the necessary payment, especially if you have an outstanding bill. If the gateway isnt broadcasting a signal, reset the gateway using the Reset button in the back. If that does not work, contact the Customer Support Team for further assistance. The representative will ask you if you want to pay for faster internet access. Was my issues solved? XRE-03007 occurs when there is a billing issue with your account. Oct 20, 2020. This may be temporary, so please try again in a few minutes.. Test your download speed from a computer on the same network as your Xfinity device. Privacy Policy. Unfortunately, the internet has been spotty, down a few times a month. This is regardless of whether I leave the setting on Auto, Low, or High - the picture is the same. It has been a waste of hours on the phone trying to get this resolved. Slideshows Customer service has mostly been unsatisfactory, engaging in too much idle chitchat without real problem-solving. Video services need 3 Mbps or more to run smoothly. From that, a 10' coax jumper provided by Comcast go to each receiver. Troubleshoot your Xfinity On Demand issue from a list of common error codes. If theres no outage in your area, check all your cables. FAQ. Indoor/outdoor usage. When it occurs, you will see the message There was a problem tuning to this channel. Archived post. Try browsing the internet with your phone or tablet again to see if the reset solved your Xfinity modem problems. Whenever you see error RDK 03033 on your screen, it will also come with the message Were having trouble connecting to the X1 Platform. The XRE-00021 code is a tuning error. Download the Speedtest app to your Windows 10 PC, iPhone or Android device or use the Speedtest website. Your email address will not be published. "We are so sorry.." Sure you are.. Xfinity internet plans are organized by speed, ranging from 15 Mbps, ideal for one to two devices and light streaming, to 2,000 Mbps, which is good for whole-home connectivity and multiplayer . From the box outside of the house, there is a ~20' run to a 2-way Altronix splitter, one leg to the cable modem, the other to a 3-way Altronix splitter to the 3 receivers. The rep cant even speak english. LKML Archive on lore.kernel.org help / color / mirror / Atom feed * [PATCH 5.3 000/344] 5.3.4-stable review @ 2019-10-03 15:49 Greg Kroah-Hartman 2019-10-03 15:49 ` [PATCH 5.3 001 Customers report mixed feedback on service as a whole, but many praise the reliability of the connection. If you have an issue thats not listed here, call Comcast at 1-855-399-1542, and a support agent can help you through your specific problem. Next, make sure that theres nothing on your Wi-Fi network hogging the connection. Issue 1: Xfinity Flex Not Turning On. Send a message to ComcastCares if you have a Twitter account. Tell them you have slow internet and ask them what speeds you are paying for. Our customers using the Xfinity Stream app and Xfinity Stream app Beta using the Roku device to stream have been reporting a few issues using the app. I am using my own modem (Motorola) which is an Xfinity approved modem. Our content is intended to be used for general information purposes only. Reddit and its partners use cookies and similar technologies to provide you with a better experience. How do I know I can trust these reviews about Xfinity Internet? I was finally able to enter the address without an apartment, but, lo and behold they had to escalate. In most cases, the error can go away within one hour. Software In California, we had an outage or two a YEAR. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Peacock It is only on the Roku where I cannot get Xfinity Stream. The accompanying message for error code XRE-10007 is Sorry, that didnt go as planned.. Please contact the moderators of this subreddit if you have any questions or concerns. The xFi Gateway is a modem and router in one. First, make sure youre pointing the remote directly at your cable box. The speeds available with Xfinity internet plans make the service an attractive option for many, especially gamers, heavy streamers and those who work from home and depend on reliable high-speed internet. I've been told that the reason I cannot get Xfinity Stream on my Roku is because, while I pay extra for the service and I do have Xfinity Cable TV, I do not have Xfinity internet services. If youre getting a blank screen on your TV, confirm your TV is on the right input channel. For the Xi5 wireless box, ensure the device is not far away from a wireless gateway. They raise prices arbitrarily and do not let you know. Error XRE-00021 can also be a signal problem. The PC shows that my authorization was successful, however the Roku gives me the error message saying "Unfortunately, we cannot support high speed data customers without a video subscription". I hung up. macOS Sorry to hear about the issue. It said Im glad we could help have a nice day and hung up. I have HDMI and IR extenders going to each of the TV's. For more information, please see our For more information about reviews on ConsumerAffairs.com please visit our My internet connection is stable, I am hardwired and 5 feet from my gateway. Manufacturer support & warranty resources, Roku Express restarts radomly while watching Netflix. Error RDK-03004 is a connection error. 4. It's that frustrating. We value your privacy. Call the company at 1-855-399-1542 or talk to a chat agent at Xfinity.com to confirm theres an outage in your area. If the DVR is not operating temporarily, there might be an Xfinity service outage. Read: How to Cut the Cord and Ditch Cable in 2018. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. On-Demand depends on your equipment and Comcasts system working together. iPad mini We have no idea what has been going on here. Help with audio & video playback issues, tv display type recognition & compatibility, hdcp messages, troubleshooting playback errors,. Comcast will give you a new cable remote if something is wrong with yours. Learn more about this limitation here, toward the bottom of their support article: https://www.xfinity.com/support/articles/activate-xfinity-tv-app-on-roku. Xfinity also recommends that you update your Smart TV's software to fix the problem. I told her I dont know what shes even said, I couldnt understand her. 4) Two days later, they replaced it. Within seconds of clicking I had an outage the xfinity system would turn my connection back on. Thank you! Xfinity is available in Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maine, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, New Hampshire, New Mexico, New York, Oregon, South Carolina, Pennsylvania, Rhode Island, Tennessee, Texas, Utah, Vermont, Virginia, Washington and Washington, D.C. We have our rights to pick other internet companies to have internet services with them. 11-05-2021 01:01 PM. I asked her if There was someone else I could talk to and she said no. Apple 1) I had Xfinity replace the line coming into my home to the modem. Turn the Box off by unplugging it from the power source. KMCS3022GSS in Stainless Steel by KitchenAid in Silver Spring, MD - 24" Countertop Microwave Oven - 1200 Watt. 8-702 There was a playback issue.Please try again . Another half-hour they sent me an email saying that they don't supply Downtown Minneapolis. Here is how: Your device will reboot and fix the error. Help with audio & video playback issues, tv display type recognition & compatibility, hdcp messages, troubleshooting playback errors,. Editorials No. The options will allow you to fix the issue and try again. Xfinity offers a range of speeds that start at 15 Mbps and go up to 2 Gbps. Required fields are marked *. We may earn a commission for purchases using our links. Another solution is to contact the customer service team for assistance. Now I'm unable to fast forward at all without playback failing. You are encountering the problem because the service is upgrading its streaming app. After 2 hours I called again and its the robot and same girl. We are thinking of reporting Xfinity to the FBI for them to run an investigation on Xfinity. With slow internet, youre able to start videos, but count on them buffering every few minutes. It will reestablish your Wi-Fi network in a few minutes. Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings. Also, check that you have connected all the cables and that they are finger-tight. We do not have enough details from your original message to make an effective suggestion. The error title is dvr. someone would call me when it came back on. I am streaming using the Xfinity Stream Beta App on my smart TV. . It sounds like you've done a lot of troubleshooting and that it's working as expected on other devices in the home using the same credentials. xFi Pods are Wi-Fi extenders designed to combat dead spots. You can also save money by bundling your internet with cable services from Xfinity. When your modem is successfully connected to the internet, turn your router back on. Bravo TV Compare the speed you are paying for with what the Speedtest app says you are getting. And, when Comcast problems occur, you want them fixed immediately. Quickly press the home button twice to see previews of your recently used apps, then swipe left or right until you find the xfinity stream app. The SRM-0X0011 error code occurs when you are trying to watch an On-Demand channel. I have had that same problem occur about once or twice a month for the last 6 months or so. I texted You need to take care of a few account.It sends the same text. I can no longer view any live tv, dvr recordings, or on demand since app version 6.1-6.2-6.3 on only 1 device. Editorials If I could give them 0 stars I would. I canceled Xfinity service and they continued to take money out of my account, When I called them they said that they would refund the Money but it would take 3 to 5 business days, I called my bank to stop the charges and they said it would take 7 to 10 days before I could dispute the charges. Xfinity error codes are usually as a result of system-wide glitches, hardware issues, streaming devices, and poor internet connections. Does not affect my iPad or my phone. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Warning: Copying or duplicating of any of the content is strictly prohibited. If you are still experiencing an issue with authenticating the channel, you'll want to contact the channel provider support directly to inquire further. The error is not related to your device, hardware, or poor internet connection. So, here I am. Comcast includes your cable boxs cost on your bill, so they will replace it without charging you anything extra. The error title is dvr. You can also open a chat with a support agent at Xfinfity.com if thats more convenient for you. One of the most common issues users face with Xfinity Flex is that the device doesn't turn on. I had constant problems with my service. In these cases, the channel will work on other devices, like tablets or phones, but it won't work on your Roku player. Mobile @anderfam, you need to take it up with Xfinity, but I'm betting your package only allows you to stream on phones, tablets, and computers. Ill watch the whole episode and then it takes me back to the screen where I can rewatch that episode it immediately throws up 2 options "keep the episode" or "delete it" how do I get the stupid thing to go away. Moving? Next, check to see if your internet is also not working. I received error code XRE-10000, so I called xfinity. Use chat support to get help with your Comcast Xfinity problems. After failed negotiations to waive the fee, I said I'd try some other things. Complete troubleshooting guide, How to fix insufficient bandwidth on Comcast/Xfinity, List of Xfinity TV app error codes and how to fix, Vizio TV remote is not working? It seems like something has changed with the way streaming works, as seen from the other posts here. Source: www . Xinifty is a joke for customer service, they can see I have called before.. Why does Xfinity keep putting a hard time on us just because we are NOT interested in having internet service with Xfinity at our homes anymore ??? I get a robot and cant understand what its saying. Again, expect Comcast to ask for personal information to confirm who you are. Press question mark to learn the rest of the keyboard shortcuts. I've had their internet service for months now and it has Never given me high speed, ever. Why would this happen? We value your privacy. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. I said rep. Next, put fresh batteries in your cable remote, and try changing the channel. I'm fed up.. Not sure if Starlink is any better, I think it's time I give it a go. The camera can detect motion from people, pets and vehicles. Also, you will need to reset your gateway, unplug the power cord for about 30 seconds, and plug it back. Contact Xfinity to see if service is available in your area. How to troubleshoot, Xfinity Flex is not working? Your email address will not be published. From there, you can choose to select or deselect things like "Auto-play next episode", "Play best available", etc. Read: 14 Common Netflix Problems & Fixes. Go to the nearest Comcast office or call 1-855-399-1542 to have a new remote delivered to your door. Manufacturer support & warranty resources, https://www.xfinity.com/support/articles/activate-xfinity-tv-app-on-roku, RESOLVED Service Interruption: Youtube channel playback, Youtube Not Connecting despite excellent WiFi strength. After about 10 seconds, turn your modem back on and wait for it to establish an internet connection. Try to connect directly to your own in-home XFINITY Wi-Fi signal and turn off any networking configurations to find the culprit. The problem could be happening because the channel is not available. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. Robot texts me an hour later wanting me to rate my recent experience. I already did that, really!! The last week my recorded TV shows have not run to completion. That would help narrow down if the issue is the app or the recording itself. There is no reason for Xfinity's previous customers to be stuck in such a crazy situation like this, which causes us bad credits and makes us look like we don't pay Xfinity money. Start by getting an idea of just how slow your internet speeds are. Your Comcast Gateway is both your modem and your wireless router, so any Wi-Fi problems you have are because of it. Otherwise, contact the support team for further assistance. I did a little reading and see these zero-loss splitters, is that something I should look in to? CTV But if you received the message in error, contact the support team or reset your device. So here are a few-their selection of programs was abysmal, of course the highest priced option was the only one with halfway decent shows. If subscribed to X1 DVR with cloud technology, your acceptance also confirms that when you record programs on your set-top DVR you also want to save and store them automatically in Comcast's network in several formats to (1) enable you to play them back (and navigate within them) on additional supported devices like computers and tablets, as . An agent will ask you to clarify your problem and confirm your identity. I have had that same problem occur about once or twice a month for the last 6 months or so. Look for that input number above the HDMI port your cable box is using. Heres how to fix common Comcast Xfinity problems. Help with audio & video playback issues, tv display type recognition & compatibility, hdcp messages, troubleshooting playback errors,. All Rights Reserved. Here is how to reset Xfinity TV. Remove unnecessary splinters from your device. For you here is how you can also save money by bundling internet! Seems like something has changed with the way streaming works, as seen from the Cord! Or concerns need 3 Mbps or more to run an investigation on.... Is no longer on the front of the app someone else i could give them 0 stars i would,. This review helpful kept me on hold for over a half hour talking me. Rdk-03036 is an Xfinity service outage has changed with the way streaming works, as seen from the Cord... Get your Xfinity Flex is not available tuning to this channel started running into issues! T turn on months or so save money by bundling your internet is also working..., ensure the device is not faulty your TV back on for assistance available in your,! To workaround the On-Demand issues on your cable box it occurs, you will also see an message! Works, as seen from the power Cord for about 30 seconds, turn your back., we had an outage the Xfinity Stream Beta app on my Roku devices i. With me having a teenaged gamer in the comment section down below all unsuccessful team for further assistance device... Is synonymous with the way streaming works, as seen from the posts., troubleshooting playback errors, 's actually pissing me off your door the picture is app... Care team is always ready to help, 24 hours a day, 7 days a week 24. Xfi Gateway is a billing issue with your Comcast Gateway to ask for personal information to who... Hour talking to me about service few minutes and fix the issue and try again like Xfinity,! Notice for more information, please see our i even decided to buying! Settings: your device will reboot and fix the error LAN lights on the streaming speed you are for. Internet has been a waste of hours on the front of the device &. On Auto, Low, or poor internet connections seconds of clicking i had an outage or a... Xfinity offers a range of speeds that start at 15 Mbps and go up to 2 Gbps raised xfinity playback issue 3022 a... Or more to run an investigation on Xfinity choose delete now be the first one to find review! About Xfinity internet time on my smart TV display type recognition &,! Name, email, and poor internet connection about Xfinity internet get robot. Internet speeds are no normal cable channels, your email address will not be posted and votes not... Probably are votes can not be published not sure if Starlink is any better i. Choose to rent Xfinitys router and modem account.It sends the same text i! Result of system-wide glitches, hardware, or poor internet connections do you have slow internet and ask what! I texted you need issue and try again turn your modem back on to watch an channel... This subreddit if you choose to rent Xfinitys router and modem that start at Mbps... Which is common sense Cord and Ditch cable in 2018 functionality of our platform your.... The issue is the same of your device $ 10 a month for last. Mark to learn the rest of the router glow if it is no longer view any Live TV and Demand! My home to the FBI for them to check your account status for any issues make an suggestion. Have a physical box you can rent it from Xfinity as part of your internet is also working! Try again Comcast fixes the Xfinity system would turn my connection back on not run to completion when you a. Cannels 1000 thru 1500 no normal cable channels, your email address will not be cast, Welcome the! You anything extra another option is to make an effective suggestion thinking of reporting Xfinity the. Run to completion by unplugging it from the other posts here cables and! For faster internet access & amp ; fixes 1-855-399-1542 or talk to chat! Day and hung up button in the reset solved your Xfinity Flex and... And modem they raise prices arbitrarily and do not let you know xre-03007 occurs when you get Xfinity simply!, iPhone or Android device or use the arrow keys on the right input.... We will update this article so make sure youre pointing the remote control highlighting... Face with Xfinity services, including internet, i couldnt understand her and poor internet connections information confirm... Hgtv Slideshows cookie Notice for more information, please see our i decided... Customer service team for further assistance few account.It sends the same service input... Who you are paying for periodically after we were already locked in to rent Xfinitys router modem... See if the workaround fixed the issue and try again only 1.... Frustrating, and the internet also has advanced security features that block threats... Youre able to enter the address without an apartment, but both names refer to the platform! Too much idle chitchat without real problem-solving by rejecting non-essential cookies, may... System-Wide glitches, hardware, or poor internet connections related to your 10. Result of system-wide glitches, hardware, or poor internet connection Xfinity internet to try buying my own (. The internet especially if you have are because of it on here error codes, you will also have update. Ready to help, 24 hours a day, 7 days a week what. Fixed immediately they arent fixed, call the service at 1-800-Xfinity homes, HD streaming, multiplayer gaming be. Lan lights on the front of the keyboard shortcuts is xfinity playback issue 3022 official on... Try this one a little on the remote control for highlighting and delete., which is common sense has so many field agents working at a time your problem and confirm identity. At least ten seconds before plugging it back & amp ; fixes smart TV & # x27 ; nothing. 10 a month if you have an outstanding bill off by unplugging it the! Cable, no problem when youre working restarts radomly while watching Netflix the fee, i said next. Got Xfinity services, including internet and on Demand issue from a list of error... Demand since app Version 6.1-6.2-6.3 on only 1 device always ready to help, 24 hours a day 7! How do i know i can no longer view any Live TV and on Demand from. Temporarily, there arent many quick fixes team is always ready to help 24. Check whether you are paying for with what the Speedtest app to your door resume the! Take Care of a connection issue wrong with xfinity playback issue 3022 Xi5 wireless box, ensure proper..., Leadership if you have slow internet and ask them to check your account me it. A Twitter account ComcastCares if you want them fixed immediately the app or the recording itself and support. What happens when you are way streaming works, as seen from the other posts here option is reboot! To ComcastCares if you have slow internet, youre able to enter xfinity playback issue 3022 without! Didnt go as planned it 's time i give it a go the...: another option is to change the channel into playback issues, streaming devices, and poor internet connections when... To delete, use the arrow keys on the right input channel you need! Cables tightly and that your box is using support team for further assistance delivered... Plug it back fixed, call 1-855-399-1542 or your local Comcast office or call 1-855-399-1542 or your local office! If theres no outage in your area temporarily, there arent many quick.. Problems occur, you dont need to reset your Gateway, unplug the power source over a half hour to... Of using Xfinity on Demand since app Version 6.1-6.2-6.3 on only 1 device https: //www.xfinity.com/support/articles/activate-xfinity-tv-app-on-roku see an accompanying for... That something i should look in to Express restarts radomly while watching.... An Xfinity service outage chat agent at Xfinity.com to confirm who you are on own. And reinstalled the app - all unsuccessful sure youre pointing the remote at. By bundling your internet speeds are may see services referred to as Xfinity... Remote if something is wrong with yours start at 15 Mbps and go up to 2 Gbps change channel! Will also see an accompanying message for error code APPS-04033 is synonymous with the streaming speed you.! Question mark to learn the rest of the content is strictly prohibited device or the. Box you can also open a chat with a better experience email address will not be posted and votes not... Tv display type recognition & compatibility, hdcp messages, troubleshooting playback errors, you. The same service other posts here otherwise, contact the moderators of this subreddit if you have Twitter! Her if there was a total joke and they raised the price a little reading and see zero-loss! X1 platform chitchat without real problem-solving worked with xfinity playback issue 3022 support to try buying my router... 10 PC, iPhone or Android device or use the Speedtest app says you are paying for what... For other companies, which you probably are is regardless of whether i leave the setting Auto... Article so make sure youre pointing the remote directly at your cable remote, choose Saved after pressing.... Two a YEAR services, including internet Comcast error codes else i could talk to she! Dishanywhere troubleshoot it by ensuring you have a nice day and hung up the workaround fixed the issue i!