They might as well rename the dine on demand menu the dine the entire flight and dont sleep menu, because thats how I was feeling. Pushing back Calgary Airport They offered proper dine on demand, the selection was good, and the quality was top notch. When fully reclined, the bed was comfortable and wide enough for me, and even though it was a daytime flight, I was able to take a very-much-needed two-hour nap. Having two flight attendants to serve 16 passengers should be sufficient. Took 4 hours to just get me the first plate from GRU-DOH. One other thing I didnt like is that there werent individual air nozzles at seats. Actual meals available at the PP lounge vs. reheated flatbreads and cold pasta in the AC lounge! WestJets business class bedding is great as well, with a plush pillow and a very comfortable blanket. I rather have the KLM experience. Westjet 's Booking Reservations Service. I'm surprised that the wine list only had one Canadian wine. This airline is rated amount the Top 3 low-cost carriers on Flight-Report.. And the dishes are making me hungry. The personal television was in a fixed position on the back of the seat in front, and the tray table slides out from underneath the TV, and can be folded over in half. The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered. WestJet might have one of the best business class meal services Ive seen on a transatlantic flight. Lie-flat mattresses, bedding and a turn-down service are among the other attractions, while the inflight entertainment (IFE) will be delivered on 18-inch screens. Now For me the serving of the meals on board did not seem too long especially because Business travelers in Business or 1st Class have access to lounges where they can have drinks or food prior to their flights. I boarded through door two, where I was greeted by two flight attendants and pointed left into business class. Though that's a nice concept, I didn't have a ton of time and wanted to nibble on something before I boarded the flight, so placing an order and then waiting for the food to be delivered wasn't the most ideal situation. Two people for 16 passengers plus dine on demand sounds like too much work and not enough FAs. WestJet offered three Wi-Fi options for this flight: a 90-minute pass for CA$10.99 (about $8), a full-flight pass for CA$21.99 (about $17) and a 24-hour pass for CA$32.99 (about $25). WestJet, founded in 1996, is more of a hybrid between a legacy airline and a modern low-cost and with a business class worthy of far more storied airlines. This is especially the case since the rise of the ME-3 and how SQ's product just doesn't stand out as it once did with. They gave each passenger a detailed introduction to the seat, they used all the terms you use in good service (my pleasure, did you enjoy your appetizer, etc. I have occasionally used miles for business class, but I am no longer loyal to any airline. Do Not Sell or Share My Personal Information. Each seat featured a number of storage spaces -- a real strong suit of this particular seat type. Guess what? Food service was excellent but interestingly, equally slow. The food-and-beverage program was not the best I've ever had in the sky, but it wasn't too far away. I feel like it should be possible, but when I called they couldn't see space, and I don't see it online. The exception is, as you say an overnight flight where sleep is more important. At 7:15PM the main cabin door closed, at which point cabin manager Yvonne introduced herself and her 11 colleagues in the cabin, and announced our flight time of 8hr8min. Yes, I know. 1) On which routes will Westjet be flying this plane besides Calgary to London? Try our online self-serve tools and skip the wait. Depart: 7:20PM Tables individually laid up, espresso based drinks. My experience with SQ is that they're a solid airline, but they charge a premium and their ground product is lackluster. In this post I wanted to share my initial thoughts on this 8hr15min overnight flight. On the right side of the seat was one more small (though quite deep) storage compartment, which held a water bottle and the provided headphones upon boarding. Duration: 8hr30min Only a fool would imagine that what we are having is a sincere and willing interaction between two adult strangers. I think it comes down to not having a full-time FA in the galley making drinks, plating food, etc. Hope WJ gets in with an alliance. Business Class will feature touchscreen service and on-demand dining that allows passengers to define their own experience. Fortunately service picked up speed-wise at this point, and 20 minutes later I was served the main course. This card is also incredibly rewarding for travel purchases, helping you rack up a ton of Membership Rewards points for your next award trip. Thanks to the system's newness, there were plenty of map views, which I always love to play around with. Now, I want to see more canadian wines onboard. Looks like a really nice flight, but on an 8 hour redeye to London they need to have everyone fed with the lights off 90 minutes after take off. I know, I'm showing my age but customer service is, I believe ageless and always welcomed by those who are discerning enough to appreciate it. ;) Air nozzles is one of the many factors I mention this 2,500+ word post, so if you think mentioning that "hurts the value of [my] reviews" then I'm sorry. See more about our ethics policies here. On this page Economy cabin Premium cabin Business cabin Special meals Commonly asked questions The one on the left is simply a small storage compartment with a mirror, while the one to the right has the entertainment controls, headphone jacks, and USB and 110v outlets. It's all very well, Westjet isn't bookable on loyalty points. I wish WS luck, but I won't be patronizing them. Additionally, as others have said, when they are there, you have a choice to use them or not. Theres a huge array of movies and TV shows, in addition to the moving map. Your preoccupation with air nozzles hurts the value of your reviews. And, while the airline does have a partnership with Qantas' Frequent Flyer program, not one of my searches turned up any results. With some experience and a few months, the meal times shrank dramatically to acceptable levels. Recently, looking for a way to get home from a trip to Europe, I decided that I'd try to get on board the WestJet 787, both to aid me in my quest to requalify for Delta Diamond Medallion status for next year and, more importantly, to give this new-to-business-class carrier a try and see if it could compete with the best names in the industry. Flight attendants were professional and on top of everything they were doing, but also approachable, kind and informal enough that it didn't feel stuffy. Thankfully, though, an agent was kind to me and overrode the system to send my bag on its way. But what I really can't believe is that on April 30, there is still snow on the ground in Calgary???!!! What the heck! I found the kiosk to be easy enough to use but had issues when I tried to self-check my bag. 3 p.m. Great product. customer service is always welcomed by those who are discerning enough to appreciate it.. That includes four rows of seats in a 1-2-1 configuration. Westjet crew are used to one style of service. It was 40 minutes after takeoff before my order was taken. I booked a one-way business class fare from Denver to London for about $1,100. The middle seats on this plane face toward each other, but if you're traveling alone and stuck in a middle seat, there's a privacy divider that can be raised so you're not staring awkwardly into another passenger's personal space. As a OW Emerald I feel my status means nothing with Ive flown CX JL TK TG NH OZ AA F class and the WS crew was the best. Seat: 4A (Business Class). I'm sure it's a massive learning curve on FA's who've probably never worked translantic business class. The amenity kit was pretty nice, and had a good selection of amenities, including items from Province Apothecary. Welcome onboard, were so glad youre here today. Seats at these fares are limited and may not be available on all flights. The food menu was divided into four sections: small plates, large plates, dessert and light fare. We touched down at Gatwick at 11AM sharp, and from there had a 10 minute taxi to our arrival gate, where it was pretty quiet. Also provided was a pair of over-ear headphones, which I used for a short time before switching to my Beats Studio 3s, as they weren't all that great. This consisted of a total of 28 seats, in a 2-3-2 configuration. That bizzo seat and product looked really nice but LGW is an awful airport and takes much more hassle to get to by train You didnt order the fish! View the menu options to see what meals, snacks, and drinks will be served on your flight. I dont really get why they wouldnt select that as a feature on a brand new 787. Canada, Flights, UK January 2, 2020. WestJet business class salt & pepper shaker. 9 May 2018 by Craig Bright. Sometimes it's worth a large investment to reap the benefits of a great credit card. It seems Westjet should have staffed their Business cabin with at least 3 people (not only 2 for all those 16 seats); Westjet needs at least 3 people for their business cabin; I hope someone at Westjet reads your report - Good luck to Westjet and safe travels to you! WestJets New 787 Business Class: Almost Amazing, But, my full review of WestJets 787-9 business class, WestJet Expands To Asia, With Calgary To Tokyo Route, WestJets Interesting New Calgary To Rome Flight, Please view our advertising policy page for additional details about our partners, My meal order was taken 40min after takeoff, I was served my first drink 1hr25min after takeoff, My appetizer was served 3hr after takeoff, My main was served 3hr20min after takeoff, My dessert was served 3hr40min after takeoff. I imagine Inflight Management will quickly figure-out that a dedicated galley flight attendant in Business Class is going to be needed to provide the level of service Westjet is obviously aiming for. They have a dine on demand menu with an extensive selection. If cold, add one. $200 Airline Fee Credit: Get up to $200 in statement credits per calendar year in baggage fees and more at one select qualifying airline. Guest will be offered premium menu items, a self-serve social area and of course more seat space. Is it sour grapes for me to observe that KLM/Flying Blue is not a dominant loyalty currency for Canadians and to point out that in a market with hundreds of credit cards in Canada, not one earns FB points directly and not one offers FB as a transfer partner? They have ten working in economy? No one had dessert until we were over Canada, almost 5 hours into the flight. Only a fool would imagine that what we Obviously you are paid to be there, and paid to be nice to me. Last night I took a flight I was really excited about. I was pleased that the options were based on time rather than the amount of data, which I tend to use up very quickly. So where's the 'on demand' in that? Sweet chili-noodle salad with garlic-ginger beef. Only North American Airlines like to engage in this insincere patter straight from chapter one of Sleazy PR Weaselwordsand its surprising that Canadians would fall for it. At least they're no longer flying those abysmal 767s cast off by Qantas which were causing delays so long people were making money on the flights after EU compensation. See Larger Map - Get Directions. Another 20 minutes later at this point three hours after takeoff the appetizer was served. Your feedback is important in helping us keep our community safe. In terms of sheer volume, the IFE selection was strong, with about 100 movies to choose from. Unfortunately I only slept for a bit over two hours, as the cabin lights were turned on 1hr45min before landing for the breakfast service. It has three classes: Business, Economy Premium and Economy. As a carrier with a low-cost background I am surprised that they put so much effort into the soft product. I hate air nozzles. New planes, classes of service, and service flows take time to get used to. Learning a business class service in class will only get you part way. Between my incoming flight from LGA and the 9:50 p.m. departure of the flight to Gatwick, I had time to explore Terminal 3, where all WestJet flights at YYZ arrive and depart. Cabin service started shortly after I sat down, with a flight attendant offering me one of WestJet's signature cocktails: Gold Peak slightly sweet green tea, cranberry juice, vodka and lemon. This site does not include all credit card companies or all available credit card offers. First of all, I am one of many that greatly appreciates it when Ben mentions air nozzles and their presence or lack there of. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. WestJet is currently in the process of updating its Boeing 737 fleet with a new and improved premium cabin, which they call "Premium". It's tough to achieve. Back in the day, Lufthansa was, for you, The Best Airline In The World. Review: WestJet Calgary to London Business Class. Compare the cost in points or miles to cash, and see which option is best. I personally hate it when the pace of serving the meals is hasty or fast,no time to digest at all. Position to YYC? "For example, on my flight they had four small plates, three large planes". Being based in Singapore, I would only fly them if I had no other choice, standards have dropped off pretty significantly. Great! A fine selection of Canadian and International wines, Special dietary meals are available if booked 24 hours prior to your flight, 18.5 inch touch screen monitor with interactive touchscreen controls, Access to hundreds of hours of movies and TV episodes, Active noise-cancelling headphones for use during your flight, Distinctly Canadian, uniquely WestJet service from our cabin crew members. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). The decor of the cabin looks economy, no PJ to offer? Lots of service and no real opportunity to use the seat. I love anything with goat cheese, so I went for the avocado salad, and was so happy I did. I happen to be passionate about good customer service because that is WHO I am and I agree that is how I like to be treated. The seats in WS J appear to be the same as AC, AC has a mattress pad and serious, professional service, plus I have the arrival lounge in the Queen's Terminal when I get to London, and the AC lounge on the way home. We'll run a soft credit check to find special offers, but it wont affect your credit score. There just weren't all that many flicks that appealed to me, though I finally was able to find two to watch -- one during the first meal and one after my nap during the second meal. Get competitive quotes from Lindale courier delivery services in minutes and compare rates, reviews, and company info profiles. I was served my first drink 1hr25min after takeoff. My advice is travel with layers. Thai beef meatballs glaze with cilantro lime rice, stir-fried vegetables and red chili glaze. It's a minor detail, but as someone who moves a lot when sleeping, I was running into this issue often. Think it will all be worked out in a few months until they find their groove. The one downside is that theres a single lavatory at the front of the cabin, which is shared between all passengers and the cockpit. its extra complicated. You can't get a business class seat in their new Dreamliner without paying the cash fare. 2 Selections vary depending on aircraft, flight length, time of day and availability. Also a very different viewpoint in service speed in one direction vs other. You can currently buy points and miles with up to a 100% bonus but should you? 3 Overweight and oversized baggage fees may still apply. I remember one story of a JFK-DUB flight, blocked at just over 5 hours, where the dinner service was cleared Years ago I worked at DL when they transitioned from 3 class to 2 class (with a significantly more robust than before J class meal service). I didn't know they had a dine-on-demand concept or would put in nice little touches like local ingredients and unique cocktails. You can only take off so much clothes. You didnt order the fish! The WestJet 787 Business Class features dine-on-demand service, so you can eat anytime you want. This flight looks ok, although Im not keen on the pre-departure champagne being served in the plastic cupconsequently looking like a slightly frothy urine sample. The footwell was a decent size, so even in bed mode it was fairly comfortable. But look at the Vegetarian options. Something ain't right in Denmark if you went that long without having to take a leak! This way, I could keep most of that out of sight. Oh well, it is truly West Jet. Please advise. While we do try to list all the best miles and points deals, the site does not include all card companies or credit card offers available in the marketplace. The only route where SQ gets it done <30mts is on CGK-SIN. Yep, we had the same issue on Monday for LGW-YYC. By using the WestJet website, you agree to the website terms of use, the privacy policy, and the use of cookies. All the best to Westjet, hopefully they capture market share away from the disaster and absolute crap that is Air Canada. WestJet 787 International Business Class - London to Toronto Vicarious Voyager 323K views Finnair A330 Business Class - Helsinki to Beijing Vicarious Voyager 236K views Cathay Pacific. The meal is served with salt and pepper shakers that resemble the Canadian Rockies! All rights reserved. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. And if you're traveling with a companion, you can keep the divider down so you can more easily chat and socialize. If I ever need to fly to Canada from Europe, they will be on my radar. [flight_stats ticket-class="first" review-stat-section="Service" tpg-rating="13" tpg-rating-max="15" live-tv="0" tailcam="0" headphones="0" comp-alcohol="0" extra-pillows="No" turndown-service="Yes" /]. Seat 4K. Food was wonderful and served to me around 90 mins after take-off. I love your reviews Lucky but c'mon, youre not being fair. Plus Ups are excluded. Four hours to complete a dinner service (as elegant and personalized as it is) is ridiculous! If cold, add one. I'm based at YVR and prefer flying WS over AC domestically at least. I particularly liked the cute salt & pepper shaker, which looked like glaciers, and which the flight attendant encouraged me to keep. Seriously, I am probably biased as a regular AC flier with top status, but my only two experiences with WS were less than enjoyable. But Ben, maybe you were starving and eager to eat & drink something. Besides Virgin Atlantic, no other carrier's shakers stand out in my memory. Calgary (YYC) London (LGW) Cuisine: Pizza Neighborhood: Lindale Website: www.pizzahut.com See Map - Get Directions. You're still right, one can fly Westjet and Skyteam, earn FB points, use them to fly Westjet J You're still right, one can fly Westjet and Skyteam, earn FB points, use them to fly Westjet J from Calgary to Gatwick. Movies to choose from will westjet be flying this plane besides Calgary to London and see option. It is ) is ridiculous so I went for the avocado salad, and paid be. 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