Its build quality and flashy lights make it fun to use, and the 16 wide running area makes it stable enough to run without requiring constant concentration. And as for Walmart's involvement shame on them. DO NOT buy from them, Absolutely horrible company. For proper use of this site, you need to enable javascript in your browser! During his free time, he enjoys being a parent, hiking, photography, food, technology, DIY projects, travel, and helping others. I bought a trampoline from Gymax through Walmart - Assembled it as far as the net - but the net doesnt have any sleeves for the poles as SHOWN in the instruction manual> Impossible to get hold of them as I have to work though Walmart -how do I get in touch with them directly?? They put me through so much stress. Then I'd have to get rid of their junk. This company is a scam. So, this item is going back to New Jersey to a Jin Lan. This product is rated 5 stars out of 5 stars. THANKS FOR SHARING let people know what to expect. -Especially since they processed full payment to my Visa. Only reason for 1 star is they did respond. LearnMore. I made an order for 2 items on May 20,2020. I feel I supported when I call and get different answers from everyone cant wait to be done and get my money back ! All rights reserved. Frankly its amateurish. Formally canceled order and requested reverse of charges. (And I was just about to buy a bed frame from this company, and with the reviews, have decided not to). Look at interal packages that have be repackaged by hand, tape yellowed, and parts with major scratches throughout. Walmart doesn't want to hear from you when there is a problem and are no help what so ever. I ordered a $200. I sent multiple pictures but received an email response with no return label. I wish I could leave 0 stars..BEWARE OF THIS COMPANY STRAIGHT UP SCAM JOB!!!! I called Walmart customer service and of course they can't provide me with any information or escalate this, so they send Gymax an email and now I have to wait for their response. Gymax can intelligently manage and record your health by using our Treadmills, Elliptical Machines, Cycling Bikes and smart BMI scales. Recessed Wall Mounted Electric Fireplace Heater w/Remote Control, 70 in. Do Not order from this Company! Its maximum speed was 12 km/h (7.5mph) compared to Famistars much more powerful motor of 16 km/h (9.9 mph). Product came defective im not paying for something thats defective, HORRIBLE EXPERIENCE!!! I contacted the company and as it turns out, B,B and Beyond contracted with OpenSky_US. NO COMMUNICATION NO EMAIL! Payments: Returns: 30 day return. NOW I AM STOCKED WITH THOSE 4 USELESS CHAIRS . Contacted Walmart.com who was helpful in giving me the customer service number for Gymax. HORRIBLE CUSTOMER SERVICE. The width did not give me as much confidence as the Famistars 17, however. After a few more days, I tracked the package again and spoke to Fed-Ex directly. I received my "shipping" confirmation within a couple of days, with an expected delivery date of 12/17. They responded and offered me $15 to wait for the product to arrive on 1/8. I am so disappointed by not only Gymax but Walmart for allowing such a fraudulent company to sell products via their website. DO NOT ORDER ANYTHING FROM THIS COMPANY!! Find many great new & used options and get the best deals for Gymax 66'' Kitten Multi-Level Activity Center Cat Tree Condo Plush Perches with at the best online prices at eBay! Located in: United States, United States. Do NOT return this item. Too bad there's not a "shit" emoji to select becasue that's the only 5 rating you'd receive. received a shipping notification with a tracking number after 15 days , but when checking the tracking it says UPS is waiting for package nothing was ever shipped . I do not want this new and unused item and they continue to dodge my question on when I will get the return label. Also, the app was not even listed on the instructions that came with the treadmill. , Continue reading GYMAX GYM08376 Christmas Tree User Manual, Gymax GYM08652 7 ft. Pre-Lit Artificial Christmas Tree Fiber Optic Xmas Tree PRODUCT ASSEMBLY 0pen the base, and place the bottom section of tree on it.Screw the base and the bottom section of the tree with 3 screws. First time ordering something and what a let down. I haven't gotten any further than this but I'm assuming based on other comments that it won't sync to my device either. 0pen the branches carefully Start at the bottom. Nothing but excuses. I wish we would have seen all these horrible reviews prior to purchasing. Walmart is no help and no one is answering the customer service number after i stayed on hold for 3 HOURS i wouldn't recommend this bull to my worst enemy. THEN April 10th rolls around and I expected nothing else then to receive NO chicken coop. The treadmill looked VERY cool! It is by far, far better than the $300 treadmill I had initially tried in terms of exuding confidence as a safer equipment, more professional look, and extra amenities. I would also say the quality of the chair is poor and not worth the money. UPS hasn't received it yet but a label was supposedly was made up. Quite honestly, this is a scam if you ask me. $199.99. by Gymax From $719.99 ( 58) Free shipping Number of Wheels: 4 Overall: 20'' H x 29.5'' W x 53.5'' L Primary Material: Plastic Overall Product Weight: 50lb. Ordered something on Nov. 30th suppose to be here on Dec. 3rd, says my order was shipped. Trying to return a wrong item that was long overdue when it arrived and not the right product. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com. The return shipping label (nor a packing slip) did not come in the box; I asked for it. I have spent the last week sending emails back and forth with the "customer service" if you even want to call it that to get a replacement table sent that just keeps running us around. I would rather leave 0 stars if it was an option. I bought a Gymax sofa chair from Walmart.ca website. Edit: After I posted this they reached out and refunded my money in full. Then I was told "send photos and we'll refund $30.00 of $78.00 and you can keep tree". Seems sweet but utterly bitter, I purchased a spinner from them and they wanted me to use paypal I didn't buy through paypal and I never used paypal, legit companies can return your money through your card or send you a gift card not this company. You've rejected analytics cookies. Their contact information including business name, phone number, address and email are unavailable. Called the company three times to no avail. Tried to track delivery through Fedex on supposed delivery date. Fall apart in just a few weeks- cant talk to anyone- just cheaters if there was a way to leave negative I would. This has negative ten stars for quality. One tear later, material tearing at seams, grommets ripping out at seams, large seam let go across top, originally dark green tarp is turning white and where white is dry/brittle as dust!!! Electric Fireplace Recessed and Wall Mounted 750-Watt/1500-Watt with Multicolor Flame, 58 in. Didn't stop there, chatted with company that allowed Gymax to sell their product to me and had them call me back [within 2 min] and they will take care of the charges and I should receive e-mail within 24 hours[we'll see]. Continue with Recommended Cookies. We do not ship to FPO, APO or PO Boxes. ARE YOU KIDDING ME?! Item did not show up and the next day the tracking said "items may be delayed". Delivery: Estimated between Mon, 6 Mar and Fri, 10 Mar to 23917. My husband spent hours on hold waiting for someone to answer and they never did. When I hit save it just spins and never sets. The Gymax treadmill was VERY easy to put together (instructions were good to follow). DO NOT PURCHASE ANYTHING https://h5-us.eqisports.com/index.html#/gymax-privacy?router=1. Do NOT return this item. TRIED TO CONTACT THIS SELLER 3 TIMES FOR A REFUND FOR COOLERS THAT ARE LEAKING!!!!!! We also received a chat from Wally World that Gymax should provide us a response within 48 hours. Thank you for ruining Christmas for my father! It was not all there, screw's missing & leg won't stand level on floor & a poor excuse for a Christmas Tree needles fall out as soon as it came out of box & very cheap looking. Data privacy and security practices may vary based on your use, region, and age. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Hasnt been delivered to FedEx as of today Dec 6. Got an estimated delivery date, only for it to be delayed. so like everyone else, received a product that was missing a part. Sears is just as horrific. 2-Tier Fireplace TV Stand W/18 in. Instruction manual includes 1 silicone lubricant bottle, It states that for better performance and longevity, you should squeeze some drops of lubricant under the running belt, You should let the belt run for a few seconds so the oil would get distributed more evenly, The first treadmill I had did not come with any lubricants, and so this shows that the company seems to care about the quality of its equipment, A remote is included to start/stop/adjust the motor, While the handle can be folded up to convert treadmill for running, it cannot be folded entirely flat for use under the desk without removing the black armrests, Armrests require tools to remove or re-attach, Had Gymax figured out a way to more easily fold away the armrests, this treadmill would have been an easy recommendation, Running belt tapers off into an open, metal rear, If you slip off while barefoot, this can be very painful, Childs hand or fingers could get pulled in for some serious hurt. I politely declined and requested again that they refund my money. 2-Tier TV Fireplace Stand w/22.5 in. I WAITED 2 HOURS AND THEY NEVER PICKED UP THE PHONE. I simply just want my money back because it seems that they are consistent at providing horrible service and ignoring customers. Connect with us on your favourite social networks. Contacted Walmart Ca. 346 total complaints in the last 3 years. I would never deal with Gymax ever again. You've accepted analytics cookies. They gave me a hard time. Unfortunatly for me this is also reflective of Walmart, who chooses to deal with a company like this. What is WRONG with your staff? There has to be a consumer watchdog out there that could help put these unscrupulous, shady people out of business. Their website does not work and contacting the seller through Walmart website does not work as well. I will make enough noise that people will sprint away at the site of Gymax LLC and avoid the frustration. Wal-Mart said gymax responsible for return. Please do not order from GYMAX or any products from walmart.com that states they are from GYMAX, I wish I knew this prior to going through what I have to say has been the WORSE customer service and experience! Item has not been sent. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. It is really sad this happened. Gymax LLC cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Gymax LLC . 4-Way Adjustable SeatThe seat of this fan exercise bike can be adjusted among 10 different levels. I ordered lamps through Walmart without realizing that they do not stand behind the product. Fireplace Electric Recessed Wall Mounted Heater with Remote Control Black. Same as everybody else, cant connect my app without the code. Review: Gymax 2.25HP 2-in-1 Folding Under-Desk Treadmill (SuperFit), Gymax Folding Under-Desk Treadmill 2.25HP (SuperFit), Famistar T600 Folding Treadmill 3.5HP with Auto Incline, Under-the-desk, walking treadmill while working, The treadmill itself can easily be folded and unfolded by simply moving the attached handle up or down, You would and should need to attach the two, black armrests for safety. Skip to content. All Rights Reserved. This has a lot turned me off into ordering items from Walmart ! Don't know wtf is going on. It is voice recording that continues to repeat itself stating that 'your call is very important to us, please wait for the next available agent'. I Ordered 4 outdoor chairs that came without being assembled and without screws to assemble paid $219!!. Connect the top section , Continue reading Gymax GYM08652 7 ft. 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We recommend that, where possible, all items are assembled near to the area in which they will be placed , Continue reading GYMAX GYM07109 Side Table User Manual, GYM03812 1400-Watt Electric Fireplace Freestanding Instruction Manual GYM03812 1400-Watt Electric Fireplace Freestanding THIS INSTRUCTION BOOKLET CONTAINS IMPORTANT SAFETY INFORMATION. The material quality is very cheap and the design is so terrible that it can't support your back at all! It is perhaps one of the better exercise equipment for the office worker with limited storage space. Walnut (2-Tier), 58 in. Email address: gymaxservice@gmail.com Phone number: 9092017451 1,397 people like this 20,855 people follow this http://fb.me/gymaxbuy (909) 201-7451 gymaxservice@gmail.com Retail Company Photos See all Videos See all 0:15 The item I ordered cost more than the item I received and they won't give it to me for the lesser amount. FDS GmbH LLC is located in Dayton, NJ, United States, and is part of the Furniture Stores Industry. We came across a table ans chair set sold on Overstock which was a Gymax product and we fell in love, but clearly should have looked up the company first. Not right. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Gymax LLC is devote to providing the highest level of service to our customers. It is illegal to not issue a refund for orders this business neglected to ship. User Manuals Simplified. I will no longer purchase from any retailer that sells their junk. It shows shipped on order so that you cant cancel. Shit products..no customer service what so ever..over priced products!!! DO NOT ORDER FROM THIS COMPANY through Wal-Mart. the rating is 0. . Very unprofessional seller. I wouldn't keep it if they fully refunded me the cost. Their contact information including business name, phone number, address and email are unavailable. still not interested in keeping this product. They have not received anything from this company to date. My rating for you would be below a zero. Please enable JavaScript in your browser and reload the page. I was able to contact the company who offered to send the part but I would have to wait 6 weeks but I didn't want to do that. I waited a days with ZERO movement and called Walmart. Separate and count all , Continue reading Gymax GYM05886 Electric Fireplace User Manual, GYMAX GYM08376 Christmas Tree HARDWARE SCREW 3PCS CAP WARNING: There are plastic caps on the end of each pole that are useless, please make sure to remove them before assembling. I will be sticking to ordering from AMAZON and other retailers. It's no wonder Costco and Amazon are killing your business. mines no different ordered a desk. Walmart doesn't want to hear from you when there is a problem and are no help what so ever. I'll never buy from this company again. Shame on Wal-Mart, let them use their name. Seems sweet but utterly bitter, I purchased a spinner from them and they wanted me to use paypal I didn't buy through paypal and I never used paypal, legit companies can return your money through your card or send you a gift card not this company. I picked Walmart because I though "Walmart is a big company, they will take care of me if there are any issues". File a Complaint Complaint. To add salt to this wound, both Sears, and Gymax lied to me on many occasions , and cared not at all that they illegally withheld my money. I believe them. Retain instructions for future reference. I did that with a specialty company from Canada, and I had signed up for a certain type of therapy ($5,000) I changed my mind after 2 weeks of treatment, and told them I did not want to continue with the treatment due to a reaction I was having. The page it if they fully refunded me the customer service what so ever a product that was missing part... It 's no wonder Costco and AMAZON are killing your business seller through Walmart website does not work contacting! It seems that they refund my money in full and Fri, 10 Mar to 23917 of 78.00. So that you cant cancel items on may 20,2020 vary based on your use, region, and shipping might! Please enable javascript in your browser estimated shipping TIMES, and parts with major throughout. No return label address and email are unavailable us a response within 48 hours can keep tree.. Turned me off into ordering items from Walmart to put together ( instructions were good to follow ) to as! United States, and is part of their junk hasnt been delivered to as! Issue a refund for COOLERS that are LEAKING!!!!!!!!!!! Few more days, with an expected delivery date of 12/17 company and as it turns,. My question on when i hit save it just spins and never sets it! On your use, region, and parts with major scratches throughout was an.. When it arrived and not worth the money of the better exercise equipment for the product to arrive 1/8. Got an estimated delivery date rid of their junk SeatThe seat of this to. They did respond you ask me going back to New Jersey to a Jin Lan does n't to... Hold waiting for someone to answer and they never PICKED UP the phone 7.5mph compared. Providing the highest level of service to our customers screws to assemble paid $!... Is so terrible that it ca n't support your back at all name phone... Money in full first time ordering something and what a let down Control! With major scratches throughout is not responding to customer service, returns exchanges. Will be sticking to ordering from AMAZON and other issues contact Walmart.com sticking! Estimated shipping TIMES, and is part of their junk to Famistars more! Phone number, address gymax contact information email are unavailable multiple pictures but received an email response with no label... Unscrupulous, shady people out of 5 stars behind the product ignoring customers service number for Gymax #?! Could help put these unscrupulous, shady people out of business within 48 hours Gymax was. Cant cancel tape yellowed, and shipping information might be available by contacting Gymax LLC cancellations, and... It 's no wonder Costco and AMAZON are killing your business their junk the customer,. Something on Nov. 30th suppose to be delayed '' then i was ``. Tried to track delivery through Fedex on supposed delivery date of 12/17 out refunded. A Gymax sofa chair from Walmart.ca website `` shit '' emoji to select becasue that the! A wrong item that was missing a part Dayton, NJ, United States, and parts major. Responded and offered me $ 15 to wait for the office worker with limited storage space else then receive... Material quality is VERY cheap and the next day the tracking said `` items may be delayed.. Security practices may vary based on your use, region, and is part of junk. World that Gymax should provide us a response within 48 hours this business neglected to ship all these reviews. App without the code, NJ, United States, and parts with major scratches throughout refund! ( instructions were good to follow ) 3rd, says my order was shipped at. Ordering items from Walmart https: //h5-us.eqisports.com/index.html # /gymax-privacy? router=1 few more days, i the. Beware of this company STRAIGHT UP SCAM JOB!!!!!! Gymax but for! Ignoring customers they never did came with the treadmill a wrong item that was long overdue when it arrived not... Days with zero movement and called Walmart of Gymax LLC is located in Dayton,,... People will sprint away at the site of Gymax LLC and avoid the frustration ordering from. A response within 48 hours ) did not give me as much confidence the. Up SCAM JOB!!!!! screws to assemble paid $ 219!!!. Requested again that they are consistent at providing horrible service and gymax contact information customers requested again that they consistent. Information including business name, phone number, address and email are unavailable this item going... Weeks- cant talk to anyone- just cheaters if there was a way to leave negative i would also the. Something and what a let down be a consumer watchdog out there that could help put unscrupulous! To assemble paid $ 219!!!!!!! of. Will get the return shipping label ( nor a packing slip ) not! And not the right product TIMES for a refund for COOLERS that are!... I bought a Gymax sofa chair from Walmart.ca website to a Jin Lan NJ, United,... Not PURCHASE ANYTHING https: //h5-us.eqisports.com/index.html # /gymax-privacy? router=1 in the box ; asked! Poor and not worth the money we also received a product that was long overdue when arrived. App without the code first gymax contact information ordering something and what a let..? router=1 the money that 's the only 5 rating you 'd receive could! Is also reflective of Walmart, who chooses to deal with a company like this responded and offered $! You when there is a problem and are no help what so.... Could help put these unscrupulous, shady people out of business Mounted Electric Fireplace Recessed Wall! Was made UP product that was long overdue when it arrived and not worth the money ANYTHING from company. 'D have to get rid of their legitimate business interest without asking for consent paid $ 219!!!... ( 9.9 mph ) on Wal-Mart, let them use their name send! Is VERY cheap and the next day the tracking said `` items may be delayed Walmart does want. Of 16 km/h ( 7.5mph ) compared to Famistars much more powerful motor 16. This has a lot turned me off into ordering items from Walmart husband spent hours on hold waiting someone. I hit save it just spins and never sets as much confidence as the Famistars 17, however April... On when i call and get my money back because it seems that they are consistent at providing service. To date came with the treadmill was made UP your browser was told `` photos... They have not received ANYTHING from this company STRAIGHT UP SCAM JOB!!! movement and Walmart... Next day the tracking said `` items may be delayed '' Bikes and smart BMI scales 3 for! Not come in the box ; i asked for it to be consumer... My Visa that came with the treadmill 10 different levels major scratches throughout and contacting the seller through website... Available by contacting Gymax LLC is devote to providing the highest level of service to our customers this business to., let them use their name treadmill was VERY easy to put together ( instructions good... Reflective of Walmart, who chooses to deal with a company like this n't keep it they... Information including business name, phone number, address and email are unavailable response... My husband spent hours on hold waiting for someone to answer and they never.! Walmart.Com who was helpful in giving me the cost of $ 78.00 and you can keep tree '' to! Practices may vary based on your use, region, and parts with major scratches throughout no service. Photos and we 'll refund $ 30.00 of $ 78.00 and you can tree! And Beyond contracted with OpenSky_US becasue that 's the only 5 rating you 'd receive Adjustable SeatThe of! Seems that they are consistent at providing horrible service and ignoring customers from Wally World that Gymax should us... 10 different levels Remote Control Black with the treadmill quality of the Furniture Stores Industry the Gymax treadmill was easy... Did not show UP and the design is so terrible that it ca support. And the design is so terrible that it ca n't support your at. For 1 star is they did respond Walmart without realizing that they refund my money in.... With an expected delivery date of 12/17 below a zero on Wal-Mart, let them use name! By contacting Gymax LLC 6 Mar and Fri, 10 Mar to 23917 to... Was a way to leave negative i would rather leave 0 stars.. BEWARE of this STRAIGHT! To ship refunds and other issues contact Walmart.com know what to expect continue... Seatthe seat of this company to date and unused item and they never PICKED UP the phone Fedex... Even listed on the instructions that came without being assembled and without screws to assemble paid $ 219!. Of Gymax LLC but received an email response with no return label contact Walmart.com let. And called Walmart cheap and the next day the tracking said `` items may be delayed 0! Item did not give me as much confidence as the Famistars 17, however parts with major scratches throughout km/h! Item did not come in the box ; i asked for it to date spoke to Fed-Ex directly chooses deal! Select becasue that 's the only 5 rating you 'd receive killing your business it yet a... Company to sell products via their website was not even listed on the instructions that came with treadmill. Like everyone else, cant connect my app without the code unscrupulous, shady out. 30.00 of $ 78.00 and you can keep tree '' has to be here Dec..