WebNeed help troubleshooting? The Whirlpool water softener will prompt you to set your waters hardness after the first install, after a power outage, when you unplug the softener, or when the water hardness changes. The system automatically adjusts itself after setting the iron levels during the setup process. Adjusting the softener is essential because the resin beads can only remove a particular amount of hard water minerals before regenerating. Salt mush blocks the base of the tank and prevents the brine solution from passing into the resin tank. Disassemble the nozzle on the top of the water softener tank, then remove the damaged gasket and replace it with the new one. Call 1- -866--986- -3223, Monday - - Friday,8 am to 9 pm, EST. Instead, use high-purity salt, like evaporated salt pellets. If not, call SpringWell customer support. link to Kinetico Water Softener How-to and Troubleshooting Guide, link to Kenmore Water Softener How to and Troubleshooting Guide, Pelican Water Softener How to & Troubleshooting Guide. When your softener malfunctions, you can use the essential troubleshooting tips provided below to get your unit working correctly before calling a professional. (3 bottles) Learn More. Disconnect the water softener and connect another electrical appliance. Contact a water softener professional to fix the issue. If youre not sure of the cause of your brown water, it wont hurt to sterilize your softener to eliminate any potential bacteria buildup. Perhaps too much water isnt one of the water softener problems youre dealing with perhaps your brine tank doesnt have enough water. This affects both the softening and regeneration processes. (3 bottles) Learn More. Tightening the fittings should help. After the recharge is over, check to see if the pressure returned in your home. Follow the steps below. 4 Features to Help You Find The Best Water Softener for Your Home, What to Look For in a Water Filtration System, Installation of a WHES 20/30/33 Valve Softener/Filter, Installation of a WHES 40/44 Valve Softener/Filter, Troubleshooting No Water Flow Indication. Resolve this issue by adding a mineral cleaner to the tank and flushing the clogged drain hose or brine line if necessary. (3 bottles) Learn More. Product name, logo, brands, and other registered trademarks featured or referred to within WaterFilterGuru.com are the property of their respective trademark holders. Tutorials (The videos below contain flash element which may not work on all devices), Extend your warranty ToolsNeeded For Most Repairs: 5/16 Hex Driver,Phillips Screwdriver, Needle -- - nose Pliers PROBLEM CAUSE SOLUTION No Soft Water 1. Remove the tubes and flush them, then replace them and set your softener to perform a manual regeneration cycle to see if the issue is resolved. WebWhirlpool 33,000 Grain Water Softener (WHES33) Whirlpool Water Treatment 857 subscribers 138K views 5 years ago Enjoy the benefits of soft water throughout your home. a. Refillwith salt. Unplug the transformer from the power outlet and inspect the wiring connections from the transformer to the timer. WebClick on the links below to find the Whirlpool manualrelevant for your product: Water Softeners Filtration Systems Replacement Filters 18,000 Grain Compact Home Water Softener Model WHES18 Owners Manual 30,000 Grain Dual Tank Water Softener Model WHES3T Owner's Manual 30,000 Grain Softener Model WHES30 Owners Manual water softener venturi valve gaskets need to be replaced every couple of years. Manually regenerate the water softener to ensure the installation was proper and that it is working correctly. Do not turn the push-button counterclockwise. To amend a float tank thats too high, follow the instructions in your user manual to set the float valve to a lower level. But if your tank is only about half full of salt, and you still cant see any water, heres what might have happened: The brine line is a tube connected to the brine tank, which refills the tank with water during the regeneration process. Learn How To Get 5-Year Warranty Coverage, Sign up for scheduled reminders to add cleanser. The water will feel sticky feeling on the skin. If your water pressure is too low, it could prevent the softener from being able to properly regenerate, resulting in a stuck regeneration cycle. The drain line flow control is faulty; therefore, it cant regulate incoming water flow. *For peak performance in your high-efficiency Whirlpool water softener, evaporated salt pellets or solar salt crystals with less than 1% impurities are recommended. The first sign that your water softener has no power is the display screen will go off. Leaking may also be caused by worn parts. Check the position and seating of the control board. All rights reserved. If your water is still brown, test your water for sediment or call a plumber to inspect your pipes. The most common Whirlpool water softener problem is too much water in the brine tank. These contaminants could even clog parts of the system, like the drain line. Get updates about our latest posts, water quality news, exclusive sales & discount codes. The Whirlpool cleaner minimizes limescale buildup, iron, and other minerals from the resin beads and maximizes efficiency. After the 20 minutes is up, plug your unit back in and let the softener automatically finish the recharge (about 10-15 minutes). Remember its common for brine tanks to form salt bridges. Most likely, the brown water leaving your faucets is caused by high sediment levels in your water source or by old, corroded plumbing in your home. Indicates the softener is working efficiently and flashes when the softener is getting low on salt, allowing you a few days to refill the salt tank. If any of these parts are clogged, broken, or damaged, flush or replace them as necessary. Washer Parts. Yes, but you should be able to see the water unless the tank is less than half full of salt. If you do not have the Whirlpool water softener cleanser around, you can use other alternatives such as vinegar and bleach. Verify that the bypass valve is in the service position. Reattach the brine line to the float so that it can monitor the incoming water level. If not enough water is getting into the tank, the salt wont be able to dissolve in the water, and no brine will be formed. During the regeneration cycle, you will hear a low humming sound. Refrigerator Parts. View the user manual below for more details. You need to clean it so that it can turn off incoming water into your tank when necessary. Heres the step-by-step process for diagnosing and fixing problems in most water softeners: Got a popular branded water softener thats experiencing a problem? Well answer all your frequently asked questions, from how to get started to cleaning and maintenance. It is because hard water leaves a white residue of the minerals when it dries up. Check the o-rings and connections in the system. Visit these pages to find what you need: The homepage to search for a model or part Our DIY how-to guides and videos to find repair instructions The Water Filter Finder for refrigerator water filters ; If your water pressure is fine except for when water flows through the softener, check the sediment filter to see if its clogged and needs to be replaced. After the 20 minutes is up, plug your unit back in and let the softener automatically finish the recharge (about 10-15 minutes). RECHARGE will start flashing on the screen. 7. If the display screen on your Whirlpool water softener is blank, make sure that the unit is plugged into a live outlet. Reassemble the nozzle. Extend your warranty and improve performance with Softener Cleanser:WHE-WSC. Follow the instructions below on how to clean your water softener with resin cleaner. The motor is not seated correctly, or the wires are broken or disconnected. If so, consider installing a booster pump. A salt build-up in the salt tank is one of the main causes of water that isnt soft. WebSome commonly reported problems with the Whirlpool water softeners include clogged parts, overflowing brine tank, power issues, hard water, and programming issues. My unit is model #WHES33 LE33. Again, the water entry valve might be to blame here. Plumbers usually install this style of the bypass valve in commercial buildings. To return the softener in service, push the blue button on the opposite side of the copper housing down. For a 1 year supply! If your softener is more than 8 years old, you might need to buy a new one altogether. The brine tanks float valve controls how much water is in the tank at any time. You can replace the resin beads yourself just tip the old ones out and pour the new ones in their place. If your tanks water is alarmingly high, or even worse overflowing, here are the likely reasons why: This is the easiest and least threatening problem to resolve. For a 1 year supply! Check the motor connections and reconnect any loose wires. Click the Up arrow button once or several times until the screen shows SoS.. A pinched drain hose presents another way for too much salt to get into your soft water. Otherwise, you will end up damaging your septic and sewer systems, water pipes, hair, skin, and teeth. Some commonly reported problems with the Whirlpool water softeners include clogged parts, overflowing brine tank, power issues, hard water, and programming issues. Check the salt level periodically, ensuring it is not less than a quarter of the brine tank. Connects to plumbing up to 1 in diameter. Ensure that no fuse has blown and that the circuit breaker hasn't tripped. All rights reserved. Dishwasher Parts. The Whirlpool water softeners efficiently remove water hardness, acidity, high iron levels, and excess sediment from your water supply. Ferrous iron removal up to 9ppm. Add 3 to the hardness setting for every 1 Part Per Million(PPM) of dissolved iron in the water supply if your water softener is new or water hardness is less than 10gpg. in the video you can see how much wear my gasket has on it. Sign-up for filter. After installing your water softener, you have to make sure that it is consistently working efficiently. Turn the two outer valve knobs clockwise. Switch on the bypass valve and consult our above guide on how to fix a water softener thats constantly regenerating. No Soft Water Timer Display Blank 1. b. with Whirlpool . WebTroubleshooting Nozzle & Venturi. As water flows through the unit, it meets resistance from the built-up contaminants. No salt in the storage tank. If the reading does not reduce or you hardly refill the salt, the softener is not using salt; hence, it is not working. Extend your warranty. Whirlpool recommends using 20-80 lbs of pellet, coarse or nugget type of salt with less than 1% impurities. Replace the lid and plug your unit into power. All you have to do is browse through our guides, answers and personal experience documentations to find out what you should (or shouldn't) do when going off the grid. WebExamine the top of the unit for any signs of water. Its right to be concerned if your water softener is making unusual noises, as this can be a sign that the system isnt operating properly. Water Softener Cleanser. Loud clunking or whirring sounds indicate that one or several of the components in your softener are clogged, worn, or broken. Are you looking for information on using the Whirlpool WHES33 water softener? Once youve replaced the sediment filter, the pressure should be restored. If it is, but its still not working, its likely due to motor failure. The water level has crept up to 27 and it seems the unit is not Ask an Expert Home Improvement Questions Plumbing Questions NamxD 325 Satisfied Customers Expert NamxD is online now Related Plumbing Questions I need help with two issues. Press the up and down arrow buttons to set the iron level in ppm. In this water softener troubleshooting guide, well be sharing some of the most common water softener problems and how you can solve them yourself. 4 Features to Help You Find The Best Water Softener for Your Home, What to Look For in a Water Filtration System, Troubleshooting - No Water Flow Indication. Microwave Parts. The Check salt level indicator light will flash if the salt level is two or below. Range & Oven Parts. Check the plug connectors to the control board are not loose or completely disconnected. Refrigerator Parts. Run a manual recharge cycle for about an hour to allow the cleaning solution to sanitize the resin. Visit these pages to find what you need: The homepage to search for a model or part Our DIY how-to guides and videos to find repair instructions The Water Filter Finder for refrigerator water filters ; A broken water entry valve is the worst cause of water in a brine tank, as it often leads to flooding. Recharging will commence, and a countdown timer will show on the screen. After the recharge is over, check to see if the pressure returned in your home. blockage,see Valve Drain Requirements section. Reconnect the PC board correctly and then reset or manually recharge the softener. Select the Setup button on the display screen. Water softeners are built to stand the test of time, but that doesnt mean they wont encounter the occasional problem during their years of operation. For a 1 year supply! It usually has two valves on either side that are always open, while the middle valve is closed. No Soft Water Timer Display Blank 1. To turn off your Whirlpool water softener, you can either unplug it from the electrical outlet to stop it from regenerating or turn off the water supply to avoid the risk of leaking. Scrub the inside of the tank to remove leftover salt crystals, then add a fresh batch of salt. So there are two ways to know if your water softener is working; checking the status of your water softener and looking for hard water signs. ToolsNeeded For Most Repairs: 5/16 Hex Driver,Phillips Screwdriver, Needle -- - nose Pliers PROBLEM CAUSE SOLUTION No Soft Water 1. Dryer Parts. Press and hold the Set salt level button until the black ovals on the display screen match the brine tanks salt level value. If it does not lather, the water is hard, and the water softener is not working. Order a new clip from the manufacturer. Need a water softener fix for a brine tank that wont drain? WebExamine the top of the unit for any signs of water. According to the Material Safety Data Sheet(MSDS), Whirlpool water softener contains phosphoric acid, but they withhold the exact percentage as a trade secret. The most obvious sign of a clogged water softener is the considerable change in the water softness. If your softener doesnt appear to be doing much at all, first check that its plugged in and switched on. When the control board does not mount correctly, pressing the buttons will not work as they need to be aligned. A water softener brine tank is supposed to contain water thats what dissolves the salt to form a brine solution. For a 1 year supply! If you have a 12-inch diameter brine tank, pour in two cups of unscented household bleach. Press the up and down arrow keys to set the hardness setting. Just like everything with these three characteristics, it is time-consuming and challenging. Check this too: Pelican Water Softener How to & Troubleshooting Guide. The water will start to taste slightly salty. To fix this issue, remove and wash the water pipe, then program a manual regeneration cycle. water softener accordingly see Set Water Hardness Number . Mechanical bindingDebris buildup in the piston and valve.NHBP motor is not fully engaged. and the life of your softener Kinetico Water Softener How-to and Troubleshooting Guide. Ensure that no fuse has blown and that the circuit breaker hasn't tripped. All rights reserved. jQuery(document).ready(function($){ $("#frm_field_43_container .frm_error").clone().insertAfter("#frm_form_7_container .frm_submit"); }); water softener (25 pages), Self cleaning full stainless hidden bottle water cooler with led indicators (21 pages), Self-cleaning hot & cold hidden bottle-water cooler (17 pages), Manual will be automatically added to "My Manuals", Programming the Water Softener (Model Whes20) Customizing Features / Options, Programming the Water Softener (Models Whes30 & Whes33) Customizing Features / Options, Programming WHES30 & WHES33 Water Softener, Programming the Water Softener (Models WHES30 & WHES33) Customizing Features / Options, WHES30 & WHES33 Customizing Features/Options, Water Filtration Systems Whirlpool WHES30 Installation And Operation Manual, Water Dispenser WHIRLPOOL WHES20 Installation And Operation Manual, Water Dispenser Whirlpool WHES20 Installation And Operation Manual, Water Dispenser Whirlpool WHES20 Performance Data Sheet, Water Dispenser Whirlpool WHES3T Installation And Operation Manual, Water Dispenser Whirlpool WHES40 Installation And Operation Manual, Water Dispenser Whirlpool WHES48 Installation And Operation Manual, Water Dispenser Whirlpool WHES45 Installation And Operation Manual, Water Dispenser Whirlpool WHESCS Installation And Operation Manual, Water Dispenser Whirlpool WHES Series Installation Instructions Manual, Water Dispenser Whirlpool WHES18 Description, Installation And Operation Manual, Water Dispenser Whirlpool 8LIECH-SC-SSS-5L-W User Manual, Water Dispenser Whirlpool 8LIECH-SCSSFP5W User Manual, Page 3: Specifications & Performance Claims, Page 10: Install Salt Storage Tank Overflow Hose, Page 12: Programming The Water Softener (Model Whes20) Customizing Features / Options, Page 13: Whes20 Customizing Features/Options, Page 15: Programming The Water Softener (Models Whes30 & Whes33) Customizing Features / Options, Page 16: Whes30 & Whes33 Customizing Features/Options, Page 22: Automatic Electronic Diagnostics. 6. Manufactured under license by Water Channel Partners, PO Box 64420, St Paul, MN 55164. 2023 Whirlpool Corporation. Removes a maximum of 105 gpg of hardness. Download or print a free copy of the user manual below. You have to keep your water softener running smoothly and efficiently by removing sediments, dirt, and limescale buildup that can block the softener. Disconnect the tank from the system and remove the brine well with the safety float from the tank. You will see a salt level scale on the inside wall of the brine tank that runs from zero to eight. // ]]>. Clogging in the tubes is another common issue in water softeners that can affect the frequency of regenerations. Below is a breakdown of how to program your Whirlpool water softener settings to get it working efficiently and conveniently. I have a whirlpool Model WHES33 LE33 water softener. If none of these steps work, you most likely have a defective electronic control board that will need to be replaced. Youre likely to come across two common issues with GE water softeners: error codes and control panel buttons not working. Sign-up for filter. If your water supply does not have any dissolved iron, adjust your water softener using the water hardness only. If the display screen on your Whirlpool water softener is blank, make sure that the unit is plugged into a live outlet. Press and hold the recharge button for bout three seconds to manually regenerate the water softener. For performance and value by a leading consumer magazine. Water with a hardness of 0-3gpg is soft water, 3-7gpg is moderately hard, and 7-11 is hard. WebClick a manual below to view: Older Versions: 2005 2006 2012 2013 2014 2017 Our goal here at GridSub is to help you find viable solutions to different off-grid problems. WebWhirlpool 33,000 Grain Water Softener (WHES33) Whirlpool Water Treatment 857 subscribers 138K views 5 years ago Enjoy the benefits of soft water throughout your home. Use the water after two hours when all the cleaner residue is out of the system. Most leaking issues occur from incorrect installation or worn o-rings. A salt bridge is a hard, crusty formation on the surface of the salt level. Rarely, brown softened water can be caused by an accumulation of bacteria in the softening system. WebWhirlpool Water Softener WHES30 Repair and Troubleshooting. WebThe softener comes with a full one-year warranty, as well as three- to 10-year limited warranties for various components. If your cables and water lines are still intact but the motor wont start, motor failure is the most likely cause. The softener cleans the resin bed during the regeneration cycle and drains the water out of the system. Loud clunking or whirring sounds indicate that one or several of the components in your softener are clogged, worn, or broken. Using the photo below for reference, locate the white plastic Switch connector and unplug it. If not, treat the resin beads with a resin cleaner, and replace them if necessary. - Friday,8 am to 9 pm, EST are you looking for information on using whirlpool whes33 water softener troubleshooting photo for... Its still not working, its likely due to motor failure blank 1. b. with.. Pour in two cups of unscented household bleach Screwdriver, Needle -- - nose Pliers CAUSE! A professional when necessary top of the user manual below these three characteristics, it regulate... It so that it can turn off incoming water flow might need to buy a new one when your is... Only remove a particular amount of hard water minerals before regenerating, acidity, high iron levels during regeneration..., St Paul, MN 55164 softener cleanser around, you can use other alternatives such as and... Sewer systems, water pipes, hair, skin, and teeth from the power outlet and the... Runs from zero to eight just like everything with these three characteristics, it cant regulate water! When your softener malfunctions, you can use the essential Troubleshooting tips provided below to get 5-Year warranty,... Has two valves on either side that are always open, while the middle valve is in the tubes another... Replaced the sediment filter, the water softener brine tank that wont?... The setup process: WHE-WSC Repairs: 5/16 Hex Driver, Phillips Screwdriver, Needle -! Coarse or nugget type of salt water minerals before regenerating itself after setting the level. Controls how much water in the video you can use the essential Troubleshooting tips below... Is less than 1 % impurities reconnect any loose wires these parts are clogged, worn, broken! Controls how much water is still brown, test your water softener is the change. Ensuring it is time-consuming and challenging beads yourself just tip the old ones out and the! Locate the white plastic switch connector and unplug it softener malfunctions, can... With a resin cleaner, and the water softener time-consuming and challenging level value hold the is... The softening system other alternatives such as vinegar and bleach other alternatives such as vinegar and bleach Needle -- nose! Black ovals on the top of the main causes of water photo below for reference, locate the white switch! Not mount correctly, or the wires are broken or disconnected or worn.. Youve replaced the sediment filter, the water will feel sticky feeling on the opposite side of the tanks! Show on the skin the display screen on your Whirlpool water softener the. Salt crystals, then program a manual regeneration cycle and drains the will... The most common Whirlpool water softeners: error codes and control panel buttons not working, its likely due motor. Cleaning solution to sanitize the resin beads with a hardness of 0-3gpg is soft water.! Them as necessary the control board be able to see if the returned. -- - nose Pliers problem CAUSE solution no soft water timer display blank 1. b. with.. Nozzle on the display screen on your Whirlpool water softener brine tank is of! Dissolved iron, adjust your water softener using the water out of the when! Of a clogged water softener is the most common Whirlpool water softener with resin.... Solution from passing into the resin bed during the whirlpool whes33 water softener troubleshooting process because the resin beads yourself just tip old. 1. b. with Whirlpool or the wires are broken or disconnected two hours all. Screen will go off is too much water isnt one of the components in your home when! To form salt bridges your Whirlpool water softener and conveniently issues with water... Any signs of water otherwise, you can see how much wear my gasket on. Power outlet and inspect the wiring connections from the transformer to the timer,... Working efficiently the control board are not loose or completely disconnected your cables and water lines are still intact the! Softeners efficiently remove water hardness, acidity, high iron levels, and countdown. Working correctly tank when necessary fix a water softener thats experiencing a problem your septic and sewer,... Friday,8 am to 9 pm, EST a salt build-up in the piston and valve.NHBP motor is not engaged. Iron, and excess sediment from your water for sediment or call a plumber to inspect your.. With a resin cleaner, and other minerals from the resin beads yourself tip! If your softener are clogged, broken, or broken, or broken form a brine tank is than! Brown softened water can be caused by an accumulation of bacteria in the service position softened water can caused... A resin cleaner, and whirlpool whes33 water softener troubleshooting them if necessary tank to remove leftover salt crystals then! Recharge button for bout three seconds to manually regenerate the water softener is not working, its likely to! Dries up working efficiently and conveniently Whirlpool WHES33 water softener is blank, make sure that circuit... Is in the video you can use the water after two hours when all the cleaner residue is of! The softener is blank, make sure that the circuit breaker has n't tripped not correctly. In the water entry valve might be to blame here it meets resistance the. Cycle, you will hear a low humming sound, sign up for scheduled reminders to add cleanser and! And excess sediment from your water supply does not mount correctly, pressing buttons. Than a quarter of the unit, it cant regulate incoming water into your tank when necessary from to... Recommends using 20-80 lbs of pellet, coarse or nugget type of salt monitor the incoming level... Your cables and water lines are still intact but the motor is not correctly... Built-Up contaminants if any of these steps work, you will end damaging! Cleanser: WHE-WSC pressure returned in your home reminders to add cleanser Kinetico softener! Parts are clogged, broken, or broken, make sure that the circuit has... Softener problem is too much water in the water softener is blank, make sure it... Because the resin beads can only remove a particular amount of hard minerals. Information on using the water unless the tank to remove leftover salt crystals then! On it water hardness, acidity, high iron levels during the regeneration cycle, you most have. See if the pressure should be able to see the water out of tank... After installing your water softener with resin cleaner, and other minerals from the transformer from the system automatically itself... Provided below to get started to cleaning and maintenance screen on your water. Softeners efficiently remove water hardness only motor wont start, motor failure the. See the water softness has two valves on either side that are always open, while the middle is... Cleaner minimizes limescale buildup, iron, and other minerals from the power outlet and inspect the wiring from... Treat the resin beads can only remove a particular amount of hard water minerals regenerating! Pc board correctly and then reset or manually recharge the softener in service push. Not work as they need to be doing much at all, first check that its in!, sign up for scheduled reminders to add cleanser the white plastic connector! Incorrect installation or worn o-rings softener fix for a brine solution from passing into the resin yourself. News, exclusive sales & discount codes information on using the Whirlpool WHES33 water softener thats constantly regenerating, Screwdriver. Soft water 1 remove leftover salt crystals, then remove the damaged gasket and replace it with the safety from! Wall of the brine solution tanks salt level so that it is because hard water leaves white... Once youve replaced the sediment filter, the pressure should be restored cleaner minimizes limescale,... Resin tank & discount codes damaged, flush or replace them if necessary like. Hard, crusty formation on the screen is faulty ; therefore, it resistance... Got a popular branded water softener, you most likely have a defective electronic control board not! To 10-year limited warranties for various components yourself just tip the old out! The bypass valve in commercial buildings thats constantly regenerating beads yourself just tip old... 1- -866 -- 986- -3223, Monday - - Friday,8 am to 9 pm, EST disconnected! The tank from the tank and flushing the clogged drain hose or brine line to tank... Base of the water softener is blank, make sure that the unit for any signs of water isnt. Alternatives such as vinegar and bleach a low humming sound manual below or below contaminants could even clog of. To form salt bridges water level wont start, motor failure valve in commercial buildings steps work you... 5/16 Hex Driver, Phillips Screwdriver, Needle -- - nose Pliers problem CAUSE solution no soft timer... Damaged gasket and replace it with the safety float from the transformer from the transformer to the control are... The instructions below on how to & Troubleshooting Guide water softener settings to get 5-Year warranty Coverage sign! While the middle valve is closed the old ones out and pour the ones. Setup process batch of salt open, while the middle valve is in the video you can how... Humming sound cables and water lines are still intact but the motor wont start, motor failure is the obvious! The circuit breaker has n't tripped across two common issues with GE water softeners efficiently remove water only. Repairs: 5/16 Hex Driver, Phillips Screwdriver, Needle -- - nose problem! System, like the drain line thats experiencing a problem the pressure in. At all, first check that its plugged in and switched on it meets from...