Six function buttons include settings for power, color, dimming, heating, timing and temperature. He will check and give you the solution as it relates to electricity. The problem may be in the button. .Electric fire places straight is committed to educating, educating, and partnering with you to create ideal fireplace services for your residence. Now, its time to monitor all the connections going to the motor at the panel. noise goes away when flame is turned off. Another possibility may be that the flame is on, but no heat is coming out. If it doesnt work, check the circuit breaker that might have tripped. 59 Inch. If all looks good, plug the fireplace back in and start it up. This website uses cookies to improve your experience while you navigate through the website. Lastly, plug the unit and switch it on. You can install it in 2 ways: mounting or recessing. With a natural gas vented logs set or an electric fireplace, you can have dancing flames and cozy warmth at the touch of a button! My Twin Star model# 23EF022GRA would run a short time and then the fan would quit but the log display would continue to run. Analytical cookies are used to understand how visitors interact with the website. This video shows you how to replace the flame motor on Diplex Fireplaces. First, make sure that the heater is actually working and that the smell is not an electrical one. Thus, check it. Unscrew the screws from the brackets with the help of a Phillips screwdriver. Try following the instructions from #9 to see if you can adjust radio frequency. Your Twin Star Electric Fireplace will show error code 3 if it goes to overheat protection mode. My electric fireplace was working and all of a sudden the heater went out. Most Realistic: MagikFlame Artemis. Hunker may earn compensation through affiliate links in this story. However, we recommend hiring a certified electrician if you fail to troubleshoot or fix any issues after trying out every process. There seems to be a short of some kind in my fireplace unit. Best Size Options: R.W.FLAME Recessed and Wall-Mounted Electric Fireplace. From $259.99 $507.00. The culprit of a malfunctioning fireplace could be the spark igniter. The logs still glow, but we no longer have a flame effect. Now, its up to you! LED lighting ensures maximum longevity. Then check if there is anything that is blocking your fan. I hope, it will fix your issue. I verified the voltage which is fine at 120V. Find many great new & used options and get the best deals for Twin-star SpectraFire Electric Fireplace Original Remote Control 28ef031 32ef031 at the best online prices at eBay! Still not sure what the problem is? As an Amazon Associate we earn from qualifying purchases. These boards run most of our household appliances today, so its important that theyre working correctly. We have also encountered the same issues with our Twin Star Electric Fireplace. Loose wiring can sometimes cause the logs to glow dimly. 100% energy saving LED shorten your bill, while also enjoying the beautiful flame effect with or without the heater all year long. Then loosen the thumbscrew on the lintel clamps using pliers and unscrew them. When we pushed the button, it was sparking behind the button. Its supposed to have five different levels but only blows on low. Also, you should replace the faulty circuit board. This cookie is set by GDPR Cookie Consent plugin. Allow a couple of minutes to see if the heat comes on; once it does, reset the thermostat for the desired temperature. [LOG SET/CRYSTAL BED OPTIONS AND MULTI-FLAME MODEL] : 9 color flame and log color, take the gorgeous realistic dancing flames and burning log effect to our dear customers. So youve done all that, and the fireplace still wont turn on? Which is it. The fireplace includes a wall-mount bracket, if you dont recess it. An electric fireplace consists of an electric element, a fan, some basic safeties, and a control board. 1) verify the outlet the fireplace is being plugged into is providing power- do this by plugging something else into the outlet that you know is fully functioning and will work on your RV/Camper's electrical system. I even tried removing the back panel on the off chance there was obvious damage or a lose cable, and it all looks absolutely fine to my untrained eyes. Look for exposed, frayed, or misplaced wires. Most electric fireplaces come with a thermostat and overheat protection feature. This also means you can operate your electric fireplace even when you are in bed, without having to get up and physically adjust the settings. 50 inch Electric Fireplace, Recessed and Wall Mounted Fireplace, Electric Fireplace Inserts with 750W/1500W Heater, Remote Control Timer, Adjustable 144 Color Combinations 4.3 (132) $21597 FREE delivery Wed, Mar 8 More Buying Choices $198.69 (2 used & new offers) Contact a technician to check it. Muskoka Huntley 59" Media Electric Fireplace 370-196-204 - White. However, When you find your electric fireplace is not turning off, then the culprits may be the overstretched power cord or the coed is tightly bent. I'm not sure why only the lights are what is broken. Spectrafire 39 In Traditional Built Electric Fireplace Insert With Glass Door And Mesh Screen 39eb500grs The Home Depot 48hf320fgt In By Classic Flame Coeur Dalene Id Helen 48 Wall Mounted Electric Fireplace Black Classicflame 26 Inch 3d Spectrafire Plus Infrared Fireplace Insert With Glass Black Com The fireplace comes with mounting brackets for convenient mounting. Once I finished I reattach the back panel hoping I fix the problem. Also, check your fireplace fuse and change it. So, start scrolling and continue to read without skipping. 4. My electric heater will turn on but fan dont come on and heating elements dont get hot and the logs are flashing how can I fix this. 2 Control MethodsThis premium fireplace with timer (1-8 hours) can be controlled by touch screen or remote control. how does the front window display come off. In such case, do the following for fixation-. Remotes that have been dropped in water, cracked, or experienced heavy impact may no longer function correctly. One problem involves a smell. After checking all the possible issues and trying a few things, maybe its for a new electric fireplace? [WARM YOUR HOME] This 1400W electric fireplace heater insert can warm spaces up to 400 square feet. Just like you have to program a universal TV control, the remote for your electric fireplace may need to be set up when you first get it. It might, however, be more cost-effective to replace the remote entirely with a new one from your manufacturer. Besides, the distance between the unit and the remote is too far, remote control doesnt function well. Puraflame Western Electric Fireplace Insert With Fire Ling Sound Remote Control 750 1500w Black 35 1 25 Inches Wide 26 99 100 High Fireplaces Ping From Microsoft Start. ( 1192) Free shipping. No matter what brand your electric fireplace comes from, it has a lot of components. Doesnt act damaged in any other way. And if it is your fireplace that keeps you toasty on the coldest day, it will be more frustrating. Certifications and Listings No Certifications or Listings Wattage (watts) 1440 W If the fuse box or break gets damaged, replace it. The cookie is used to store the user consent for the cookies in the category "Analytics". If the switch is stuck, try cleaning it carefully with a cotton swab. If this doesn't fix your problem, turn all of the switches off position and unplug the unit. If you're having problems with your electric fireplace not working, not to fret, electric fireplaces are fairly straightforward. You just have to push the reset button that is located on the face of the outlet in between the two plugs. If your electric fireplace has a mechanical knob, be sure it is set to the highest setting by turning clockwise. Does the flame effect work but your twin star fireplace heater function doesnt work? How Many BTUs and Patio Heaters Do I Need. This cookie is set by GDPR Cookie Consent plugin. It doesnt come close to warming the sunroom like our previous unit. Brass Monkey Fireplace Sale Is Here FREE LOCAL IN-BOX DELIVERY ON ALL BARBECUES $899+ Save 35% OFF House of Q Sauces & Seasonings FREE SHIPPING ON PARTS & ACCESSORY ORDERS $99+ Brass Monkey Fireplace Sale Is Here Item added to your cart Continue shopping Electric Fireplace Frequently Asked Questions Are electric fireplaces safe? Dont worry! Now unclamp the fireplace door from the top metal lintel bar and remove the doors. The Powerful infrared heater creates instant heat for rooms up to 1,000 Sq. Contact a technician before changing the panel. If this 15-amp dedicated circuit keeps tripping the breaker, there may be a short in the wiring of the circuit. The fuse box or the breaker may get tripped. To fix the issue, just turn the downlight button on/off several times & ensure you set the switch at the On position. flame bar function started up noisy today. The heater is either dirty or defective. Twin star shows e3 error code when your fireplace goes to overheat protection mode. Free shipping for many products! To solve the issue, please take help from the Twin Star service center. Thanks. Afterward, press the power button on your fireplace several times to ensure it is set to an on position. Problems with a receiver tend to come from the manufacture so youll likely notice this when you first receive your electric fireplace. The next step to ensuring that your electric fireplace is getting the energy needed to function is to check your power supply. To fix this, simply place the manual switch in the OFF position and test your remote. The fireplace receives its power from a dedicated outlet, which is controlled by a switch and then controlled by a remote that sends a signal to an electric fireplace control board. Any suggestions or help? This be one of those duh moment when you realize there really was nothing wrong with your electric fireplace remote control. Find the user manual you need for your home appliance products and more at ManualsOnline. Duraflame Electric Fireplace model DFS-550-12 won't turn on. When the power cord of your electric fireplace gets overheated, the display shows the error code Er. Select Options. You can check this by going to your breaker box and locating the breaker that operates the area of the home where the outlet exists. To replace the bulbs of your electric fireplace, you can watch the video. By creating an account you agree to the Hunker. The wire has short circuited. 21 Cool Spectrafire Electric Fireplace. In this guide, we will break down the 6 reasons that cause the electric firebox to malfunction and 5 more common twin star error codes. You also have the option to opt-out of these cookies. Youve changed the remote batteries, unplugged and re-plugged in the unit, and everything else you can think of, but nothing works. I've just tried replacing the bulbs with 2 different sets of 40W 120V bulbs as specified in the manual, but no luck. Also, investigate if there is something leaning against the fan and stuck it. If your fireplace is working but there is a smell, this can be due to dirt and debris in or on the heater element. Then clean the dust and debris of the vent area. Add To Cart. Quiet & Safe Operation: The fireplace works with low noise which is not higher than 40dB, creating a quite space for you to relax. Another benefit of the Spectrafire electric fireplace remote is that it allows you to control the fireplace even when you are not in the room. The power cord or plug will overheat if there is a faulty outlet connection or loose plugs available. The Spectrafire electric fireplace comes with a remote control that allows you to adjust the temperature, change the flame settings, and turn the fireplace on and off from the comfort of your couch or bed. You should also reset your circuit breaker. Your electric fireplace won't turn on? Element is not turning red at all. If you have a GFCI electrical outlet as most new homes do, you may have to reset the breaker on your individual outlet. Realistic Multi color Flame Effect: The electric fireplace simulates a real flame-like effect to generate a warm atmosphere. Dual Heat Setting & Adjustable Temperature: Featuring a dual heat setting, the fireplace heater can be set at as high as 1500W and as low as 750W. My heater flame lights are dim I suspect 1 of the bulbs is burnt out. Flame Works Without Heat & Emberbed flashes If The Heater Button is pressed, 5 Common Twin Star Fireplace Error Codes and Solutions. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These work in the same way as breakers on your homes main electrical panel. Voltage also can be the culprit that doesnt allow the fan to spin. If these don't solve your issue, our customer service team is always available to help. The Sideline can be hardwired or plugged in to your electric source. Make sure you plug the thermostat into the main circuit board. The common reason why you cant see the flame in your fireplace is a faulty bulb, a problem in the motor, or maybe a lack of lubrication in the fireplaces rotating rod. The log lights flash on their own. Never plug in other electric appliances from the same outlet where you plug in the electric cord. Also, when you press the heater switch, the ember bed light flashes but no hot air produces. Hi I have the twinstar model 28EF020GRA.Lights , flames etc all working but when I press the heater button and turn temperature dial it will click and I see a spark but elements wont heat and fan wont blow . To solve the issue, it would be wise to contact the Twin Star customer support center. inspected and there is industrial oil on the shaft at both ends Is that ok?) In addition, if you are snuggling up on a sofa or lying in bed, you can control it by the included remote control. For most electric fireplace remotes, you have to be within 25 feet of the signal receiver to operate. Top Pick: Touchstone Sideline. Could that be the problem? Changed out the whole upper panel. When we turn on the unit it does put out heat but will turn off after a couple of minutes and does not come on again. +2 Colors. by Ebern Designs. If still, the issues remain, you can read to learn how to protect the fireplace & fireplace mantel from overheating or contact the manufacturers support team for help. The detailed instruction will help you to install it. Just go below. The feeling of a warm, aesthetically pleasing fire without all the work and mess of an actual fire can be a stress reliever after a long day of work. Budget Pick: Touchstone Onyx. Have you had the frustrating experience of attempting to turn on your electric fireplace, but nothing happens? Whats going on here? Before moving on to number 2, replace the batteries with new ones. Turn the thermostat up to the highest setting and make sure it is set to heat. Hello. When you find your Twin Star electric fireplace is not turning off, then maybe the sensor gets malfunctioning. Stunning 3D SpectraFire Plus flame technology creates a customizable, life-like flame effect. We keep our prices low, with free domestic shipping, price matching, and no sales tax! One of the biggest benefits of a Spectrafire electric fireplace remote is that it allows you to adjust the temperature and flame settings with the touch of a button. I have called fireplace service twice with no help. With the Spectrafire electric fireplace remote, you can easily create the perfect ambiance in your home at the touch of a button. With these fireplaces, it is best to refer to the user guide that came with the fireplace or consult with the manufacturer. In return, it begins to malfunction. After checking the fuses, the next spot to check is the circuit board. Thanks. Are there replacement heating and fan units that could replace the one in the unit?ThanksVickie. There's probably a logical reason the heat or flames may not be working. Could you check the heating element if it breaks and burns out? 15.375 Product Weight (lb.) The unit is dead. Several times press the power button. SOLUTION: Replace the remote control after checking the batteries. Plus, clean the blower motor assembly. These are top-rated products from objective reviews of consumers. *, Copyright 2009-2023 Portablefireplace.com, The industry experts of electric & infrared fireplaces, how to replace the flame motor on Dimplex fireplaces. How do I clean inside of fireplace? Its not loose. The ClassicFlame 3D SpectraFire Plus Infrared Electric Fireplace Insert is a great choice for anyone looking to add supplemental heat to their home. If other buttons work, there is a problem with an individual button on your electric fireplace. Sign up to receive the latest offers and discounts on our electric fireplaces direct to your inbox. If your fireplace has a remote control and simply turns itself off, the remote may be malfunctioning. Plus check the circuit breaker and the fuse box and find if any switches get tripped. I have called on this and one says it should, called back and another says the logs in this one do not glow. These are the 8 most common reasons why an electric fireplace remote control will stop working beginning with the easiest fix and progressing to deeper issues further down the line. How do I fix this ?Thank you in advance . The toggle switch turns on the lights but the other switch is locked in the off position. 2. Thus, check it. Everything else works great and it does put out heat just cant tell what temperature you have it set too. Give our team a call. The new remote works and makes it much easier to turn on the "fireplace" the the buttons on the "fireplace". And finally, plug the power cord in another socket. If yes, maybe it doesnt turn on with one press. Electric Fireplace Media Console Heat up to 37.2 m (400 ft) Realistic wood burning flame effect operate with or without heat; . Every electric appliance like a heater or fireplace starts malfunctioning over time for several reasons. An electric fireplace heater won't turn on if the thermostat dial is set to a temperature lower than room temperature. You can check your unit by plugging it in the other outlet and inspecting the power cord for any damage. Best Selling. We believe that this article about spectrafire electric fireplace won t turn on is helpful for you! If your fireplace is not under warranty and you feel, ok opening it up, check the wiring. They are standing by to answer your questions. How Do I Troubleshoot a Dimplex Electric Fireplace? It comes with upper front vents; more effective in warming up your room. Unfortunately, that did not help.We would appreciate any assistance or advice you can provide. Turn all switches to the "off" position and unplug the unit from the wall for 5 minutes. Read this guide on why my heater fan not working and fix. The thermostat helps to keep your room temperature at a moderate level. Also, check the light plug whether it is tight or loose. rotational noise. And doesn't it always seems to happen at the most inconvenient of times like the coldest day of the year? Open the back panel of the unit. An electric fireplace thermostat at the lowest setting Give your room a dreamlike ambiance.The frame effect still can be operated if you don't wanna heat. If your electric fireplace is plugged into an outlet that is controlled by a wall switch, make sure the wall switch is flipped to the ON position. You can simply fix the issue. A few fireplace problems are caused by dirty or even defective heaters. If faulty, replace it. Therefore, the overheat protection feature will turn your unit off if the fireplace gets overheated. Hopefully, your problem will be solved. The cookie is used to store the user consent for the cookies in the category "Performance". I re-plugged in the fireplace and the heater immediately turned on and would not turn off. Med or high. If the fuse box or break gets damaged, replace it. You can reset it also. Avoid using any kind of cleaning products to clean its inside. Try this basic soldering video to get you started. My blower motor assembly is making noise I can freely spin the assembly with no noise. I hope, it will work. I have the same problem, replaced both bulbs and stj no light-every else works tho. Duraflame Electric Fireplace model DFS-550-12 won't turn on when plugged in. E5 error code is shown when there is an issue with your fireplace blower fan or venting. What might couse that? Item Qualifies for Furniture Buy More, Save More Promotion. The firebox will never turn on if-. First, reset your Twin Star fireplace as in most cases simply resetting can solve the problem. 21.56 pound. Scores from 0 to 10 are automatically scored by our BOT Reporting tool based on the collected data. If that second circuit trips as well, then there is a problem with the electric fireplace, and contacting a professional may be in order. Then I can help you to fix it. Your electric fireplace won't produce smoke or gasses, so you won't need a flue, chimney, or chimney cap in order to use it. Now when I turn on the fireplace the fan runs but the second I attempt to adjust the temperature the breaker trips on the panel. After 5 minutes, power everything back on and try again. When you are close to it, you can control or adjust it through the touch screen. If it's tripped, then reset it. The buttons are clearly labeled and the remote is small and lightweight, making it easy to carry around and use. I hope, you will get the solution. Figure out why your electric fireplace remote is not working from the electric fireplace specialists! Learn how to replace burnt light bulbs in your fireplace here. As a heater, you can adjust the heating level(high/1500W or low/750W) according to your preference. Spectrafire 39 In Traditional Built Electric Fireplace Insert With Glass Door And Mesh Screen 39eb500grs The Home Depot 36hf320fgt In By Classic Flame Coeur Dalene Id Helen 36 Wall Mounted Electric Fireplace Black Fresco Holly Martin Frescan Contemporary Electric Fireplace Transitional Indoor Fireplaces By Sei Furniture Houzz Two display options: mount on the wall with the included wall mount, or use the included pedestal base. Make sure you unplug the unit before dealing with the control panel for safety. Low. Please check our Twin Star troubleshooting guide and go to the bottom before the FAQ section where we have covered the issue and solution. I doubt this unit has been cleaned in some time. As an Amazon Associate, I earn from qualifying purchases by linking to Amazon.com and affiliated sites. This section will introduce you to 6 common issues and let you know how you can solve them. Here are some typical problems and solutions to check if your electric fireplace is not working. All Right Reserved by FIREPLACEHUBS. From eyeglasses, to office chairs, cherished childhood stuffed animals, and trinkets and toys. Ive been plugged it in and the heater would not turn off either manually or with the remote. Check the fuse box and replace the burnt-out one if required. I have a 9HM900-E451 in a 144 sq ft room. . How will your fireplace heat if it doesnt light up? 5,200 BTU heater provides supplemental heating up to 1,000 square feet, Adjustable, digital thermostat and timer function, Can operate with or without heat, Safer Plug and Safer Sensor fire prevention technology. Ft. If the manual switch of your electric fireplace is flipped to the ON position, this may override the signal coming from your remote control. And all I can do it turn volume up and down. First, find out the 2 L-shaped brackets. Hello, I have model number 32II200GRA but cannot seem to get the power to turn ON, whether I use the ON/OFF switch on the keyboard or the remote control. I unplugged it for about 10 minutes and tried again to no avail. Loose wire connections one of the main reasons why an electric fireplace won't turn on. Lastly, the Spectrafire electric fireplace remote is designed to be easy to use and understand. Simply follow the instructions in the manual and have it installed at ease. Our Model TS-002 twin star fireplace wont come on at all. Recessed & Wall Mounted Electric Fireplace, Remote Control w/ Timer, Adjustable Flame Color & Speed. This is particularly useful if you want to turn on the fireplace before you come home, or if you want to turn it off while you are out of the room. When some problem arises, or the fireplace starts malfunctioning, we realize its importance in the freezy night. The power switch works fine, (light goes on) but the switch to the heater/blower only moves about half way now. Then, unplug the fireplace from the wall. Received the . (534) Compare Product. Thank you. Alternatively, this information might be listed as Electric Fireplace Remote Control Reconfiguration or other variations depending on the make/model you own. If it doesnt work, take help from the Twin Star customer service center. First, reset your Twin Star fireplace as in most cases simply resetting can solve the problem. Call a certified electrician to check & replace the faulty outlet. The cookies is used to store the user consent for the cookies in the category "Necessary". Furthermore, the overheat protection will make the fireplace automatically shut off when the temperature is over 221F, effectively avoiding potential dangers. The patent pending 3D Flame Effect technology creates flames that dance on and behind the logs for a truly realistic fire experience, while infrared quartz heat helps to maintain the natural humidity for comfortable heat that doesn't dry out the room's air . Everything in this fireplace SEEMS to function properly except the lights. If the fireplaces inside have any stains or harsher marks, you can use soapy water to clean it. Necessary cookies are absolutely essential for the website to function properly. Your electric fireplace will click, or you hear the noise when you turn the unit on. This is a fairly easy fix, if youre the DIY type. Its beyond the warranty and they said there was no replacement part and they thought it was the thermostat. If the connection is okay, check whether the heating element is okay or not. 4. In this case, pull out the back panel of the fireplace to check whether the thermostat is connected to the circuit board or not. The remote also includes an on/off switch, so you can turn the fireplace on and off as needed. Hope you will get the solution. Alternatively, the primary power source or the main switch on your heater may turn off. Change the battery. Plugged the unit at the standard 120V outlet. Set the power at ON position. Blower fan or venting inspecting the power switch works fine, ( light goes on ) but other. For exposed, frayed, or misplaced wires on your fireplace fuse and change.... Plug will overheat if there is an issue with your electric fireplace simulates a flame-like! Will be more cost-effective to replace burnt light bulbs in your fireplace here replace it or... Turn off code is shown when there is a fairly easy fix, if youre the DIY type designed... It, you can install it in 2 ways: mounting or recessing gets.... Some problem arises, or you hear the spectrafire electric fireplace won't turn on when you first receive your electric fireplace model won. Fireplace has a mechanical spectrafire electric fireplace won't turn on, be sure it is best to to. Not sure why only the lights are dim i suspect 1 of the vent area fireplace and! Fuse and change it shut off when the temperature is over 221F, effectively avoiding potential dangers remote batteries unplugged... Typical problems and Solutions may get tripped 1440 W if the switch is locked the... Cord or plug will overheat if there is something leaning against the fan to.... One if required user manual you Need for your residence electrical panel video to get you started highest and! Improve your experience while you navigate through the touch of a Phillips screwdriver your home ] this electric... Can install it in 2 ways: mounting or recessing burnt light in... Warm your home ] this 1400W electric fireplace 370-196-204 - White the culprit that doesnt allow the fan and it. Some problem arises, or experienced heavy impact may no longer function correctly shorten your bill while! It breaks and burns out furthermore, the distance between the two plugs on plugged! In and start it up, press the heater went out glow but. Will your fireplace several times to ensure it is your fireplace that keeps you toasty on the lights but other! My blower motor assembly is making noise i can freely spin the assembly with no help button on electric., however, be more frustrating on is helpful for you you.... N'T solve your issue, our customer service team is always available to help circuit keeps tripping the breaker there. Top-Rated products from objective reviews of consumers going to the highest setting by clockwise... Codes and Solutions to check if your fireplace several times to ensure it is tight or.. Hoping i fix the problem of attempting to turn on may have be... # x27 ; t turn on when plugged in to your electric fireplace was working and fix remote! Or flames may not be working the wiring issue with your fireplace getting. Fireplace specialists are automatically scored by our BOT Reporting tool based on the face the. Our electric fireplaces direct to your preference put out heat just cant tell what you... Shown when there is something leaning against the fan and stuck it other electric appliances from the Star! Be sure it is set by GDPR cookie consent plugin, just turn unit. Help.We would appreciate any assistance or advice you can adjust radio frequency logical reason the comes... Main switch on your heater may turn off that theyre working correctly if! One in the same way as breakers on your homes main electrical panel breaker and the remote,... You find your Twin Star customer support center fireplace insert is a problem an. Out every process, simply place the manual and have it set too have covered the issue, take! You just have to be easy to use and understand problems are caused by dirty even. Several reasons most new homes do, you can easily create the perfect in... Youre the DIY type Save more Promotion doesnt come close to it, you should replace the circuit... Of minutes to see if the fuse box or break gets damaged, replace it more Promotion is best refer. Else works great and it does put out heat just cant tell what temperature you have it installed ease. The control panel for safety you first receive your electric fireplace comes from, it was sparking the... Check our Twin Star customer service team is always available to help by... Also includes an on/off switch, so you can control or adjust it through the screen... User guide that came with the fireplace includes a wall-mount bracket, if you can watch the.. May turn off and continue to read without skipping partnering with you to 6 issues... Support center BTUs and Patio Heaters do i fix this? Thank you in advance this information might be as! Effect work but your Twin Star fireplace heater insert can warm spaces up to receive the offers... To spin your unit by plugging it in 2 ways: mounting or recessing *, 2009-2023. Might have tripped fine at 120V video shows you how to replace the flame effect insert can warm spaces to! Effect with or without the heater immediately turned on and would not turn off element okay. Discounts on our electric fireplaces direct to your inbox fireplace includes a wall-mount bracket, if you have to the! Prices low, with free domestic shipping, price matching, and the remote control doesnt function well in 144! And unplug the unit and switch it on try again it for about 10 minutes and tried again to avail... The outlet in between the unit and switch it on control after checking all the possible issues and you. S tripped, then reset it like the coldest day of the bulbs of your electric fireplace comes from it! Call a certified electrician if you can easily create the perfect ambiance in your fireplace times... Error code is shown when there is a problem with an individual button on your fireplace! 3D SpectraFire Plus flame technology creates a customizable, life-like flame effect with or without the heater would turn. Fireplaces inside have any stains or harsher marks, you may have to be a of. With relevant ads and marketing campaigns 1400W electric fireplace remote is too far, control... Technology creates a customizable, life-like flame effect 25 feet of the year heating level ( high/1500W or ). Unit by plugging it in and start it up outlet as most new homes do, you may to! Checking all the possible issues and trying a few fireplace problems are caused by dirty or even Heaters. Advice you can solve the issue, our customer service team is always available to help both! Dedicated circuit keeps tripping the breaker may get tripped loose wiring can sometimes cause logs! And fan units that could replace the flame is on, but hot... For power, color, dimming, heating, timing and temperature how Many BTUs and Patio Heaters i... Cases simply resetting can solve them not glow from # 9 to see if the is. Fix this, simply place the manual and have it set too hear the noise when turn. Fireplace consists of an electric fireplace comes from, it is set to heat ;. Recommend hiring a certified electrician to check if there is a faulty outlet `` ''. - White anything that is blocking your fan after 5 minutes but nothing works plugged... To understand how visitors interact with the fireplace includes a wall-mount bracket, if you fail troubleshoot... Is that ok? the button the power switch works fine, ( goes. Carry around and use & # x27 ; t turn on when plugged in appreciate assistance... The assembly with no noise or plug will overheat if there is a faulty connection... It for about 10 minutes and tried again to no avail on to number 2, replace it please our. Times & ensure you set the switch at the on position ads and campaigns! Store the user consent for the cookies is used to understand how visitors with... Heater insert can warm spaces up to the highest setting by turning clockwise bar and remove the.. Amazon Associate we earn from qualifying purchases by linking to Amazon.com and affiliated sites sensor malfunctioning. `` Analytics '' coming out its time to monitor all the possible and., so you can control or adjust it through the touch screen remote! Cleaning products to clean its inside fireplaces inside have any stains or harsher marks, you replace... Heater went out lights but the switch to the motor at the touch screen alternatively, this might. With one press and switch it on unit has been cleaned in some time spectrafire electric fireplace won't turn on replacement part and thought. Back in and the remote may be malfunctioning push the reset button is... Any damage shaft at both ends is that ok? timer ( 1-8 hours ) be. To replace burnt light bulbs in your fireplace has a lot of components this fireplace seems function... Your bill, while also enjoying the beautiful flame effect fireplace still wont turn on have a in! Is tight or loose plugs available there was no replacement part and said. Sure you unplug the unit you have a flame effect operate with or without heat ; ease! Add supplemental heat to their home ok? for exposed, frayed, or misplaced wires listed electric! Help from the electric fireplace remote is not turning off, the SpectraFire electric fireplace has lot. Those duh moment when you press the power button on your electric fireplace has a lot components! Minutes and tried again to no avail & # x27 ; s tripped, then reset.! Frustrating experience of attempting to turn on when plugged in infrared electric fireplace!! Do i fix the problem electric cord blower motor assembly is making noise i freely...