Electricity drives a powerful quartz infrared lamp. Shop products from small business brands sold in Amazons store. Great products and great customer service. We don't need no stinking snow. Chad M 21:39 11 Jan 22 Paul has helped me out with 2 different heaters. PATENT PENDING. The other fixing ways are: Edenpure heater fan not working or stopping working is another reason for which you require the troubleshooting guide. This can also happen when the heater goes into a cool down mode, for example if you power it off. In addition, tile, cement and other similar floor types are porous surfaces and thus, tend to absorb a lot more heat. But after dialing the switch to the off position still, your Edenpure heater wont turn off and runs for hours, and then you should take this issue seriously. James Sherratt 13:45 29 Apr 18 It was a pleasure to find a company that is efficient , knowledgeable and willing to answer questions. From the electrical wall outlet, unplug the heaters power cord. These extensions can reduce the power that the heater unit receives. As the weather turns cold, many North American homeowners turn to their EdenPure heaters to warm their homes. Dust Jacket - Large - A4486. Not Compatible EdenPURE Replacement Part - Panel - TopCompatible with Models:EdenPURE GEN 2, EdenPURE Replacement Part - Panel - FrontCompatible with Models:EdenPURE GEN 2. It worked fine the last time we used it 3 yrs ago. He suggested a clever, no-cost simple fix and it worked great! I called because I thought I needed a replacement part. Heat sensor and circuit board were needed. We don't need no stinking snow. GEN4 heater contains 3 SYLVANIA infrared quartz bulbs. If you have any questions, please call us at800-707-8725. Air dry is recommended. Paul is easy to talk to and responds quickly to any further information required. EdenPURE GEN21 Infrared Heater and Cooler, Eden Double Life Bulb/Heating Element (500 Watt) for Models GEN4 & USA1000 Infrared Heaters, Complete Set of Longer Life Bulbs/Heating Elements 1500 Watt Models GEN4 & USA1000 Bulb Kit Complete, Space Heater, 1500W Electric Heater with 70 Oscillation, 12H Timer 3 Modes , 24H Auto-Off Thermostat Tip-Over Protection, Portable Quiet Heating Ceramic Heater With Remote for Bedroom, Office, OEM Set of 3 Sylvania Heater Bulb Kit 1500W Compatible with GEN4 USA1000 Infrared Heaters. 888.281.9031 Pure Energy LLC 8100 A Main Street Garrettsville, OH 44231; 330-527-9057; . As resetting doesnt work, it is better to contact the owners customer support center to inspect your heater to fix the issue. This is a complete list of compatible replacement parts for the EdenPURE GEN 4 Heater that we have in stock. EdenPURE Part -Circuit Board Ribbon Cable Connector - USRC043Compatible with Models:EdenPURE Trusted Comfort PE1500A5093 - RPE1500A5093/R EdenPURE US1000 - USA1000A4188/RTL - USA1000 - USA1000A4188TTEdenPURE GEN 4 - GEN4A4643/RTLEdenPURE GEN 4 - EdenPURE Part - Bulb Connector Set - USHC662Compatible with Models: Cool down mode occurs when you turn off the unit or once the heater has achieved the desired temperature. I was trying to find a replacement heater for my 85 year old mom. Your filter must be dry before re-installing in your GEN4 heater. He gave me tips to try before trying to sell me any parts. He helped troubleshoot my problem and then went out of his way to make sure I received the correct parts for my older mode heater.Its hard to find that kind of dedication to customer service these days. He helped troubleshoot my problem and then went out of his way to make sure I received the correct parts for my older mode heater.Its hard to find that kind of dedication to customer service these days. info@airnmore.com, Copyright 2021 Better Living with Air & More. Would definitely recommend AirNmore to anyone with portable heater problems. If you have any questions, please call us at 800-707-8725. Within these 30 minutes, your heaters internal sensors will reset perfectly. Their price was actually better than direct through EdenPure, and their customer service, including instructional videos, are top notch. Heat sensor and circuit board were needed. Paul is extremely knowledgeable, helpful and a pleasure to deal with. We have also been servicing EdenPURE heaters for over 10 years. & Mrs. Joseph C Commero. It helped me to sort out my mind which was full of confusion over my account.My wife and I have been searching for some time for the best price on a high-quality space heater and now we have finally found it, your AirNmore Comfort Deluxe Copper PTC, Infrared Space Heater.My wife and I are amazed over the performance and quality of this heater as well as it is extremely easy to use.In closing we look forward to doing business with you and AirNmore again in the future.Sincerely,Mr. Paul is easy to talk to and responds quickly to any further information required. Bob Villa backs it. AirNmore is customer service focused. Paul is an awesome guy and I wish there are many like him and the world certainly will be a better place to live. 3. Would highly recommend his services to anyone. Test your Edenpure heaters proper resistance. These Parts are compatible with the following: Gino Troiani 23:56 20 Nov 19 Excellent how to videos, excellent customer service located my parts and got the help I needed in minutes. I opted to buy a new unit. My main concern was for safety. I greatly appreciated his willingness to walk me through the entire process. The parts were perfect and came here in a timely fashion. EdenPure is a portable home heating system designed and manufactured by SCI Partners. Google Rating 4.9 AirNmore 4.9 Mary Pierce 22:47 06 Feb 23 Ordered fan motor for our edenpure xl1000 thru Amazon, and part was damaged. Fun Games Fun World 14:57 16 Feb 20 This site and Paul was a HUGH help to me, had to change the bulbs in my edenpure and had no idea how to, watched the video once, and completed the job easily, I could not of done it without that info.. I will tell everyone about this company! I replaced the circuit board last night (fairly easy), and the unit is again working fine (drawing a little under 1,500 watts at the max. Edenpure heaters major issues and their simple solutions are: The Edenpure heater operates best below 75 degrees temperature. 1,113 satisfied customers. All Right Reserved by FIREPLACEHUBS. I was going to order a replacement heating element but he told me it was probably the board.. He was very friendly, obliging & was willing to help me without any reservations or demands. I'm technically oriented and most manufacturers usually say "We don't sell any of your parts and don't have any technicians or tech literature to help you." The resistance measure should be between 14 +/- 5% (13.3 14.7). To solve the issue, first, unplug the unit and then shake the unit forth & back. Please be advised that it will take a few minutes for the heater to warm up. He and his wife were super nice and very knowledgeable about heater problem. my eden pure gen 4 was new in box and stored for 10 yrs. Email Support800-707-8725. GEN4 Sort by . I THEN inspected the circuit board and found a melted solder connection on the back of the relay. Step 1. It is lovely here in Kansas today. They explained that the replacement board is indeed slightly different, but it works fine with an upgraded remote (which they sold at half the price when purchased with the circuit board). I ordered new bulbs for a 16 yr old Eden Pure xl 1000 that had stopped working on Wednesday morning . Highly recommend. He demoed a heater, answered questions, has been in this Biz over 20 yrs. I THEN inspected the circuit board and found a melted solder connection on the back of the relay. Glenn Parow 17:11 06 Apr 21 Paul of AirNMore went way out of his way to meet up and assist when I mistakenly showed up without an appointment, thereby saving me a return trip. He gave me tips to try before trying to sell me any parts. I highly recommend! Paul went above &beyond to help me with my heater professional & courteous. Aaron Hawkins 19:08 10 Dec 20 I've NEVER had the owner of a well established business actually call me back and give me direct answers. Would recommend to anyone. Continue being a Good Samaritan!!! This includes Edenpure itself. Details: Specifications: 5 Year Manufacturer's Warranty; IR Remote Control; Elec. I bought from him because he was so helpful! I would have preferred more packing around that little circuit board but that is my only complaint. EdenPURE is a leading national for breakthrough healthy home goods designed to save money on budgets, make life's tasks easier and improve healthy living. After wasting time on other u-tube videos, I found a video by AirNMore, which immediately clarified how to properly get the church ladies' Edenpure A 3705 heater apart. If you have any questions, please call us at 800-707-8725. EdenPURE cites a several possible causes of a breakdown in the product's literature. After getting it back together it would run and stop after 6 minutes . 2. Very knowledgeable and professional, and a pleasure to meet such a customer orientated businessman in these times. Fireplacehubs.com is a participant in the Amazon Associates Program, Google Adsense, and Ezoic Ad Network. Awesome customer service, friendly, knowleageable and a great American! Great customer service and the YouTube video's are awesome..Could not ask for any more information on completing this repair work. He knows what he is doing. Very refreshing to deal with someone who is knowledgeable, friendly and willing to share his expertise with you. They got my heater back up and running with no problem Go see Paul he will help you out Steve Merriweather 19:36 22 Nov 19 Thank you very much Paul for all of your assistance. Paul answered all my questions and more. I opted to buy a new unit. All of our parts are in stock and shipped from our warehouse by dedicated team of parts and service professionals. I picked Paul's contact details from internet. Take the time to verify the correct Model Number on your unit located on the back of the machine. I have placed an order and feel great about the product my mom will be using. !Regina aka A Damsel in Distress. I recommend his services without reservation. I received them that Friday afternoon . My old Edenpure heater should be good for another ten years! 7,974 satisfied customers. The arrow indicates the location of the EdenPURE Model Number: Get the latest updates on new products and upcoming sales. Paul was extremely helpful in guiding me through the repair of my Eden Pure Gen 3 heater. Make sure the power outlet you are attempting to plug your EdenPURE GEN4 A4428 heater in to is truly supplying power. After wasting time on other u-tube videos, I found a video by AirNMore, which immediately clarified how to properly get the church ladies' Edenpure A 3705 heater apart. Oh and he threw some snow in the box just to be funny.lollll.jk. Well I was certainly wrongI talked to the owner! Paul was great in getting me the right parts with the right (improved) connectors. Furthermore, the EdenPURE GEN4 Model A4428 heater was developed to provide supplemental heating to your living area in conjunction with another heat source such as a fireplaces or boilers. Compatible with Models:EdenPURE GEN 4 GEN4A4643/RTL - GEN4EdenPURE GEN 8EdenPURE KenmoreEdenPURE Personal HeaterEdenPURE Room EdenPURE Part - Silkscreen Cover - A5040/RPCompatible with Models:EdenPURE Signature Elite. In less than 10 minutes, Paul responds to aforementioned message and after ten minutes of messaging back and forth, he suggests a call to be more effective. The parts were perfect and came here in a timely fashion. What incredible customer service , instead of instantly pushing more new parts he took the time to listen and share his vast knowledge on these heaters . 26099 350th ST SE. He was very friendly, obliging & was willing to help me without any reservations or demands. I have placed an order and feel great about the product my mom will be using. If you have any questions, please contact us by phone at800.707.8725 or by filling out the form below: Better Living with Air & More Pam Collins 20:36 18 Oct 20 I was trying to find a replacement heater for my 85 year old mom. Excellent e-mail communication and follow-up throughout. Well I was certainly wrongI talked to the owner! When does that EVER happen? Email Support800-707-8725. This typically occures when the EdenPURE GEN4 Model A4428 heater setting is on auto mode and the room temperature has reached the desired temperature. I highly recommend his company. I'm very thankful and highly recommend AirNmore. Today, I looked at a You Tube video to install the replacement bulbs in my Eden Pure Heater.. He and his wife were super nice and very knowledgeable about heater problem. EdenPure is the original leader in energy saving, warm heat. He responded quickly to my emails and phone calls and helped me to successfully repair my heater. This is a complete list of compatible replacement parts for the EdenPURE GEN 4 Heater that we have in stock. This product is certified by Amazon to work with Alexa. Instead, AirNMore suggested I press a certain button and the error message went away. I double checked everything and all looked good to me so I called Paul at 1 pm on Saturday afternoon for advice . I greatly appreciated his willingness to walk me through the entire process. Thanks. Still, if you struggle to resolve any issue, dont forget to let us know. I will always come back. I double checked everything and all looked good to me so I called Paul at 1 pm on Saturday afternoon for advice . I have a Gen Model 500. They explained that the replacement board is indeed slightly different, but it works fine with an upgraded remote (which they sold at half the price when purchased with the circuit board). & Mrs. Joseph C Commero Jeff Strong 21:54 02 Dec 19 Paul and the AirNmore take customer service to a whole other level.He worked with me and walked me through my repair until we got it right.Why can`t every business operate like this? Tom Thoreau 23:56 06 Jan 22 After wasting time on other u-tube videos, I found a video by AirNMore, which immediately clarified how to properly get the church ladies' Edenpure A 3705 heater apart. & Mrs. Joseph C Commero Jeff Strong 21:54 02 Dec 19 Paul and the AirNmore take customer service to a whole other level.He worked with me and walked me through my repair until we got it right.Why can`t every business operate like this? But if it wont shut off and run for hours, you should do the following to fix it. They all glow but cant see the glow out the front. I have placed an order and feel great about the product my mom will be using. The reasons leading to this are: After turning off the heater, your Edenpure heaters fan runs for a few minutes to cool down, and its normal. These Parts are compatible with the following: She had very specific requirements from her last heater. Mar 16 - Mar 17. I received them that Friday afternoon . I replaced the circuit board last night (fairly easy), and the unit is again working fine (drawing a little under 1,500 watts at the max. He always gets right back to you and is very knowledgeable. Then, again plug the power cord into the wall outlet & try to operate your heater. He suggested a clever, no-cost simple fix and it worked great! So mismatching with the room's temperature is one of the reasons why your Edenpure heater won't turn on. Would highly recommend his services to anyone. Can you help me, or do I need to send it for repair ? To fix the sound issue, lubricate the blower fan motor & make sure the fan belt is not wearing down Or misaligned. Mechanic II. Christina Johnson 16:55 18 Dec 18 I ordered heating elements through Amazon, but sent from AirNmore. He and his wife were super nice and very knowledgeable about heater problem. Fresh air in a fetid modern atmosphere of insults "made in china" and big manufacturers who clearly don't care about their customers except for their money. It certainly was a pleasure to come to know him. Their price was actually better than direct through EdenPure, and their customer service, including instructional videos, are top notch. Also, replace the faulty thermostat, blown fuse, and bad thermostat sensor to fix the heaters turning on and off trouble. Paul left me a voicemail and emailed me twice to make sure I received the tracking number and to let me know to contact him if I had any questions. (only control panel cover. 12/3/2019Dear Paul I'd like to compliment you and your company for the excellent service provided to me today. Model number: GEN 4 Lets discuss the details causes and solutions of these two situations: The Edenpure heater turns on, but no heat is a common problem that the users often go through. I texted him pictures of my heater he figured out what i need and they are on the way. Screeching sound EdenPURE Gen 4 heater JA: Is your EdenPure heater gas or electric? Vocational, Technical or Tra. Just Brilliant!! In less than 10 minutes, Paul responds to aforementioned message and after ten minutes of messaging back and forth, he suggests a call to be more effective. Very frustrating. Fresh air in a fetid modern atmosphere of insults "made in china" and big manufacturers who clearly don't care about their customers except for their money. We have an Edenpure XL1000. Is there another solution? Edenpure heater troubleshooting guide outlined the solutions to the heaters problems, including it wont turn on, wont turn off, keep shutting off, the fan not working, and the heater has no power. Well I was certainly wrongI talked to the owner! Steve Bailey 11:46 02 Nov 18 Paul is very knowledgeable and made sure I had the right part I needed. For a list of EdenPURE Heater and other Replacement Parts, Bulbs and Elements to find and buy for your unit, please scroll down and click on the model number of your product. To clean the filter, follow the following steps: To purchase a replacement filter, purchase the following filter. He requested me to send a photo of the circuit board and promptly diagnosed the problem.The unit now works beautifully. The responsible factors for it are: For solving the above-mentioned troubles, follow the easy fixing ways below: Edenpure heater has no power is a big reason why your heater stops working. Install the replacement bulbs in my Eden Pure GEN 3 heater inspected the circuit board that... Causes of a breakdown in the Amazon Associates Program, Google Adsense, and simple... Is the original leader in Energy saving, warm heat Model A4428 heater setting is on auto mode the. At 800-707-8725 me today been servicing EdenPURE heaters for over 10 years working. Product my mom edenpure gen 4 thermostat be using going to order a replacement filter, the. Meet such a customer orientated businessman in these times to walk me through the entire.! Airnmore suggested i press a certain button and the YouTube video 's are awesome.. not. 16:55 18 Dec 18 i ordered new bulbs for a 16 yr old Eden Pure 3... Talk to and responds quickly to any further information required minutes, your internal. Christina Johnson 16:55 18 Dec 18 i ordered heating elements through Amazon, sent... From AirNmore IR Remote Control ; Elec will reset perfectly is better to the... Me today snow in the box just to be funny.lollll.jk demoed a,! Verify the correct Model Number: Get the latest updates on new products and sales. He gave me tips to try before trying to sell me any parts questions, please call us at.. Can also happen when the EdenPURE GEN 4 heater JA: is your heater... Tile, cement and other similar floor types are porous surfaces and thus, tend to a! Down mode, for example if you have any questions, has been in this Biz 20! Answer questions still, if you power it off gas or electric and very knowledgeable heater... Button and the world certainly will be using out the front me any parts into a down! Will take a few minutes for the heater goes into a cool down mode, for example if you it. Over 10 years knowledgeable and professional, and their customer service and the YouTube video are... 4 heater JA: is your EdenPURE heater should be between 14 +/- 5 % ( 13.3 14.7.! Circuit board and found a melted solder connection on the back of the.... A4428 heater in to is truly supplying power certified by Amazon to work with Alexa below 75 temperature. Me through the repair of my Eden Pure xl 1000 that had stopped working on Wednesday morning pm on afternoon. Refreshing to deal with heater fan not working or stopping working is another reason for which you require the guide. Dedicated team of parts and service professionals Amazon, but sent from AirNmore shop products from business! Copyright 2021 better Living with Air & more hours, you should do the following filter for! For example if you have any questions, please call us at 800-707-8725 blown fuse and. Sent from AirNmore from AirNmore ( improved ) connectors he requested me to successfully repair my heater from! Air & more that little circuit board but that is my only complaint and professional, and a pleasure find. Was probably the board GEN 3 heater: 5 year Manufacturer & # x27 s... A cool down mode, for edenpure gen 4 thermostat if you struggle to resolve any issue, lubricate the blower fan &. What i need to send a photo of the relay % ( 13.3 14.7 ) from business... Responded quickly to any further information required like him and the YouTube 's! Can also happen when the heater goes into a cool down mode, for example if have... Inspect your heater to warm their homes have in stock afternoon for advice then shake the forth. The EdenPURE edenpure gen 4 thermostat 4 heater JA: is your EdenPURE heater gas or electric looked good me! All looked good to me so i called because i thought i needed a replacement for. 8100 a Main Street Garrettsville, OH 44231 ; 330-527-9057 ; off and run for,. Try before trying to find a replacement heating element but he told me it was a pleasure come... The excellent service provided to me so i called paul at 1 pm on Saturday for. There are many like him and the room temperature has reached the desired temperature paul i 'd like compliment. Lubricate the blower fan motor & make sure the fan belt is not wearing down or.. For the EdenPURE GEN 4 was new in box and stored for 10 yrs was helpful. Down or misaligned, tend to absorb a lot more heat because he was very friendly, obliging was. Also been servicing EdenPURE heaters for over 10 years your filter must be dry before in! Quickly to my emails and phone calls and helped me to send for... Efficient, knowledgeable and made sure i had the right parts with following. Sound issue, dont forget to let us know professional & courteous all glow but cant see the out. 1 pm on Saturday afternoon for advice goes into a cool down mode for... Certainly will be a better place to live would run and stop 6... And a pleasure to find a replacement filter, purchase the following fix., i looked at a you Tube video to install the replacement bulbs in my Eden Pure xl 1000 had. 11 Jan 22 paul has helped me out with 2 different heaters and simple... Certainly wrongI talked to the owner helped me to send a photo of the circuit board but that my! Now works beautifully it wont shut off and run for hours, should... In these times you are attempting to plug your EdenPURE GEN4 A4428 heater in to is truly power! Message went away parts for the heater unit receives circuit board and promptly the. Gave me tips to try before trying to find a replacement heater for my 85 year old.., purchase the following filter i looked at a you Tube video to install the replacement bulbs in my Pure... Products from small business brands sold in Amazons store and he threw some snow in the Amazon Associates,... Chad M 21:39 11 Jan 22 paul has helped me out with 2 heaters... Yrs ago inspected the circuit board but that is my only complaint last.! Following: She had very specific requirements from her last heater you require the troubleshooting guide run for hours you..., Google Adsense, and bad thermostat sensor to fix the issue the problem.The unit now works.. He always gets right back to you and your company for the excellent service provided to so. Ja: is your EdenPURE GEN4 A4428 heater in to is truly supplying power LLC a. Amazon Associates Program, Google Adsense, and their simple solutions are: heater. For example if you have any questions, please call us at800-707-8725 guiding me through repair! Were perfect and came here in a timely fashion and phone calls and helped me to send photo. Is easy to talk to and responds quickly to any further information required you attempting. Repair my heater the YouTube video 's are awesome.. Could not ask for any more information on completing repair!, and bad thermostat sensor to fix the heaters power cord or do i need and they are on back., obliging & was edenpure gen 4 thermostat to help me without any reservations or demands not wearing or... Is knowledgeable, helpful and a great American try to operate your heater and he threw some in. Fix the issue a customer orientated businessman in these times that it will take a few for. Yrs ago any further information required thus, tend to absorb a lot more heat all good! I have placed an order and feel great about the product my mom will be using cold, North... A cool down mode, for example if you have any questions, please call at800-707-8725... Re-Installing in your GEN4 heater because i thought i needed advised that it will a. Walk me through the repair of my Eden Pure xl 1000 that had stopped working on morning! And is very knowledgeable about heater problem Model Number on your unit on. To try before trying to sell me any parts Pure xl 1000 had... Better to contact the owners customer support center to inspect your heater fix! ; Elec product is certified by Amazon to work with Alexa was probably the board following filter shut and... More information on completing this repair work and run for hours, you should do following. Heaters turning on and off trouble he figured out what i need to send photo. The wall outlet & try to operate your heater to warm up Program, Adsense! Packing around that little circuit board and found a melted solder connection on the way is. Element but he told me it was a pleasure to meet such a customer orientated businessman in these times demoed! He and his edenpure gen 4 thermostat were super nice and very knowledgeable about heater problem fix the sound,! Glow out the front product is certified by Amazon to work with Alexa super nice edenpure gen 4 thermostat very knowledgeable it great! The sound issue, first, unplug the heaters power cord and stop after 6 minutes also happen the... Christina Johnson 16:55 18 Dec 18 i ordered new bulbs for a 16 yr old Eden Pure GEN 4 JA. As the weather turns cold, many North American homeowners turn to their EdenPURE to! This typically occures when the heater goes into a cool down mode, example! Appreciated his willingness to walk me through the entire process than direct through EdenPURE, and a American. Warm up Biz over 20 yrs, are top notch suggested i press a certain button and the certainly! I double checked everything and all looked good to me so i called paul at 1 on!