I also communicated with my coworkers and made sure that we were all on the same page about what was happening and how we were going to handle it. , { Asked October 24, 2022 15 minutes I applied online. When answering this question, it can be helpful to provide specific examples of how you helped someone or a group of people in a way that benefited them. This question is a great way to test your customer service skills. I try to approach a clients concern assuming there is positive intent on their part, as most complaints are genuine. I tried to address the issue directly with him, but that didnt seem to make a difference. You can also mention specific areas of expertise or interest that you have related to Burlington products. I have completed the requirements for my coursework, and so far, I have passed three of my five pending exams. Example:In my current position,I had to balance multiple tasks and projects simultaneously during a particularly busy period at the store. This question can help them determine whether you have experience working as part of a team, which can be an important skill for Burlington Coat Factory employees. I explained to them why we wouldnt give them their money back. Why should we hire you over everyone else who has applied for this position? Finally, I would stock up on accessories like hats, gloves and jewelry.. How Much Do You Hope To Make Working In This Role? Overall, it was a challenging but rewarding experience that helped me grow as a leader and team member., Related: Leadership interview questions and answers. Get a demo We use cookies. Interviewers ask this question to understand how you handle situations where you need to manage multiple tasks or priorities. In your answer, explain what teamwork means to you and how youve used teamwork in a previous role or experience. Presentation and interview skills are preferred. The questions are open-ended, with prompts provided for the interviewer to ask for clarification or further information if necessary. They want to know how you would react in a challenging situation and whether or not you have the necessary experience to handle it. Sometimes well even sing along to music together as a group. For loss prevention they want to make sure you're an honest type of person who will show up and be able to look someone in the eye and speak up. If I am asked to work overtime, I would first assess my current workload and commitments to determine if I am able to accommodate the request. I had to extend my working hours daily to receive all the incoming products, update the system and keep the store organized. By approaching the situation in this way, I was able to maintain a positive working relationship with my co-worker and resolve the disagreement constructively.. I learned that its important to be understanding and supportive of others, especially when they are going through a difficult time.. Local Plattsburgh & Burlington Breaking News and Live Alerts - My NBC5 Burlington, VT 05401 -4 Partly Cloudy 15% Change MORE No Alerts & Closings in Your Area Sign Up to Get Future Alerts 1 /. Full-Time I also learned the value of being proactive and taking the initiative to find solutions to challenges that came up. More than 50 years after Rita Curran's roommate found her strangled to death in her room, police in Vermont say they have identified the killer using DNA found on a cigarette butt and Curran's . If the pressure is due to a short turnaround time, I re-strategize and, where possible, delegate tasks to my team. 7. What Would Be Your Reaction? Job Types: Full-time, Part-time, Permanent. Burlington is a brand that started operations in 1972 by offering low-cost clothing. I love working with customers who are in the holiday spirit. (Because I had chosen my phone interview to the time I was able to talk, genius.) How Would You Tackle A Customer Who Wants To Challenge Company Policy And Expect You To Support Them? Interviewers are interested in what excites you about the position and how you can add value. What would you do if there was a line at the register? Its important for me to be friendly and helpful to all members of the team.. Can you give us some examples of ways that you have helped others in the past? In addition, I made sure to take breaks when I needed them to recharge and refocus so I could stay energized throughout the restocking process. I noticed he was falling behind on his tasks and not contributing as much as the rest of the team. Just before I left work, a colleague had to take total bed rest since she had a difficult pregnancy. Explain that you would do whatever it takes to help the company succeed. Anonymous Interview Candidate in New York, NY, I interviewed at Burlington Stores (New York, NY). - Choice of location - Sales reps interview virtually and can work from home. . Demonstrate that you are proactive and that you have a collaborative approach to problem-solving. 21. Interview Insider: How to Get a Job at Burlington Stores The company employs more than 35,000 people across the U.S. and Puerto Rico. I read and learned a lot from them through their failures and how they overcame them. In extreme cases, I involve my boss to determine if the company can extend a one-time particular peace offering. Ultimately, I think our team did a great job adapting to the situation and keeping things running smoothly. 3. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); How To Answer Frequently Asked Job Interview Questions, Copyright 2022 Megainterview.com | All Rights Reserved, Burlington Interview Questions & Interview Process, Top 20 Burlington Interview Questions and Answers, Conclusion Burlington Interview Questions, ConclusionBurlington Interview Questions. ", How Would You Describe Excellent Customer Service? One significant setback Ive had as a human resource manager is balancing the process of laying off staff. 10-11 a.m.: Interior defensive linemen. They want to know more about your problem-solving skills and how you consider different options before making a decision. I listened attentively to their concerns and apologized for the inconvenience they had experienced. Your answer should demonstrate that you can remain calm and focused under pressure to find ways to adapt to complete your tasks and meet customers needs. Example:I am a very organized and efficient person, so I am able to handle multiple tasks and priorities at once by prioritizing them and breaking them down into smaller, more manageable chunks. The interviewer is trying to determine whether you have the skills and qualities needed to succeed in the role. Example: I had a 3.8 GPA throughout my college career. Can you give an example? Interviewers ask this question to understand how you would respond to a request to work overtime. If it is appropriate, I would take responsibility for the issue and apologize for any mistakes that may have been made. 5. I explained that I had a phone interview and the person that picked up said they aren't doing phone interviews at the moment? What Mechanisms Have You Undertaken To Sharpen Your Skills In The Last Six Months? Schedule a demo. Was told they called everyone and let them know it had to be rescheduled for next day. I am empowered and have skills that help me to penetrate and get through to the most rigid customer. Interviewers ask this question to assess if you can take on leadership responsibilities and handle challenges effectively. Burlington Coat Factory is a close-knit team that works together to achieve company goals. } I do this by critically analyzing each situation and creating a coping mechanism to help me adjust faster. Candidates applying for Part Time Cashier had the quickest hiring process (on average 1 day), whereas Director roles had the slowest hiring process (on average 180 days). Gonzaga Prep won four loser-out games to get to Tacoma - and won another loser-out game with a 64-55 win over Sumner in Class 4A girls basketball tournament Wednesday at the Tacoma Dome. The customer said the shoes were defective because they kept falling off their feet. "text": "The Top 20 Burlington interview questions are: 1. Interview with Thomas Perry, Shelburne Farms' Cheese Sales Manager - 05/18/2022 Mariah Riggs interviews Thomas Perry, Cheese Sales Manager for Shelburne Farms. Job Description. liverpool v nottingham forest 1989 team line ups; best crews to join in gta 5. jay chaudhry house; bimbo bakeries buying back routes; pauline taylor seeley cause of death Example: I had to work with a team member who was not pulling their weight on a project we were working on for a big event at the store. The interview process at Burlington Stores is generally pretty straightforward. Are you willing to accept any position within the company, including cashiering? I also made sure to check in with him regularly to see how he was doing and to offer any assistance he needed. 4. How Do You Adjust? Looking for assistant superintendant Live out to work at condominium buildings in Burlington. Your answer could, for example, highlight the types that Burlington Stores offers or any unique or notable features of their products. Additionally, I see a lot of potential for personal and professional growth at Burlington Stores, and I am excited to contribute to the companys success in a meaningful way.. In your answer, explain how you manage stress and stay productive in a busy work environment. Your answers should demonstrate that you understand what excellent customer service is and that you are able to work as part of a team. He may be experiencing a phone connectivity problem, dealing with an urgent work- or family-related problem or he may be in a meeting. Example: I believe I am the best person for this job because of my customer service skills and ability to work well with others. Example:I am drawn to Burlington Stores because of the companys commitment to providing high-quality products at affordable prices, as well as its focus on sustainability and community involvement. Top 25 Burlington Interview Questions and Answers in 2022. I only said "oh okay-" and he just hung up. In my opinion, its important to be honest about my skills and abilities, and I am always willing to learn and grow in my career. Overall, the interview process is relatively quick and easy, and applicants can generally expect to hear back from the company within a week or so. The pre-interview phase usually involves all the housekeeping things you need to do. } I found this to be extremely helpful.. If I still feel that the request is inappropriate or goes against my values, I would respectfully decline and explain my concerns to the person making the request. So I applied for a position at Burlington Stores (FKA Burlington Coat Factory), and got an email today telling me to schedule a phone interview. What do you hope to learn from this job at Burlington Coat Factory? Have you ever worked in a close-knit team before? I promised to investigate the matter and gave her my card to contact me in case of future setbacks. I greeted each customer with a smile and did my best to process their transactions as efficiently as possible. I also make sure to be patient and understanding and to go above and beyond to meet the needs of our customers.. It also shows the interviewer how you would interact with customers in this role. Everything from tank tops, jeans, button-ups to shorts, decent t-shirts, or layered shirts can be good options of clothes that you can choose from. Interviewers want to know that you can handle such situations professionally. Why Are You Keen On Leaving Your Current Employer? Therefore, I would be open to seeking additional training or education to build my skills and expand my knowledge in areas where I may be lacking. Burlington Coat Factory's schedule of hours that employees work in shifts typically are: Monday through Saturday: 9:30 am to 10:00 pm Sunday: 9:30 am to 9:30 pm Example:If I am asked to do something that I feel is unethical or illegal, I would first clarify the request and the reasons behind it to make sure I fully understand the situation. The off-price retail business relies on making massive purchases directly from manufacturers and selling to consumers at a lower retail price. Example: If I am asked to work on a task that I feel is beyond my skill level, I would first assess my current skills and knowledge to determine what resources or support I might need to complete the task successfully. Next, I worked with my team to find an alternative product that met their needs and offered them a discount to apologize for the inconvenience. SCHEDULE AN INTERVIEW Latest Admissions News from The View November 22, 2022 Top 10 Tips for the College Admission Process Example: I see myself as a store manager at Burlington Coat Factory within the next five years. Interviewers are interested in how you approach your interaction with customers and how you go about solving their issues. This question is a great way to show the interviewer that you are passionate about retail and excited to work for Burlington Stores. If it doesnt bear fruit after some time, I would approach my supervisor and request a performance evaluation to gauge where I am at professionally. Do you have reliable transportation? Schedule a Personal Interview You can tell a lot about people by simply speaking with them. Employer FAQs. To handle the situation, I made sure to stay calm and professional. The interviewer wants to know if you have experience working in such an environment and how well you fit into it. Common stages of the interview process at Burlington Stores according to 1,166 Glassdoor interviews include: Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Seek convenient time slot suggestions for interviews from the interviewers in . Report a Problem Accessibility Statement I'm excited and only a little bit nervous, mainly because I don't know how prepared I am. Request Staff. Call or text 774-278-1357 to schedule an interview. I did and it's in a couple of days. Interviewers are interested in how you handle conflict and challenging situations in the workplace. They want to know more about your capabilities of handling difficult situations and finding solutions to obstacles. I tend to prioritize tasks and have learned to eliminate distractions and focus while at work. Example: Ive worked in retail for five years now, and I love helping customers find the right products for them. "text": "Your answers should demonstrate that you understand what excellent customer service is and that you are able to work as part of a team. Development. "@type": "Answer", In my last position, I was responsible for training new employees on our inventory and assisting customers with finding what they were looking for. I consider myself a success when I go beyond and above my assigned duties in improving business processes within the institution. Example:I am friendly and approachable and always strive to provide excellent customer service. } Some work as much as possible, some part time, while others choose to be super part time around other commitments such as other jobs, vacations, classes, or family obligations. When answering this question, it can be helpful to mention something specific about working in retail that excites you. I am also flexible and can cover shifts during and at night. To avoid any risks, try wearing little or no jewelry at all. The work was fulfilling as it exposed me to different departments, including production, storekeeping, and sales. I believe these three qualities are essential for any manager because they allow you to effectively lead your team and achieve company goals.. Example: I would ask the customer how many items they have and then direct them to the shortest line. I know that everything happens at the right and appointed time. didnt hear back for weeks then got rejected. No wonder that store is a literal mess and barely has people working there. Most positions will require a phone interview followed by an in-person interview, though some positions may only require one or the other. My professors understood my busy schedule and allowed me to make up work when needed.. Never got called on the time it was. Report this job. A: The HealthcareX | CloudHire virtual job fair allows you to interview virtually with employers through video, audio, and/or text chat. Success is setting small achievable goals and working hard to accomplish them. Call Us - (336) 222-0223 Community Champion Partners Welcome to Sockville View Front Office Staff Stadium Address: 1450 Graham Street Burlington, NC 27217 Mailing Address: PO Box 1143 Burlington, NC 27216 Off-Season Sock Market Store & Office Hours: M-F: 10:00a-5:00p Burlington is a popular off-price retail outlet in the US that mainly offers home products and apparel. The company values teamwork and collaboration, so its likely that your interviewer will ask you this question to see if you understand the importance of working together with your coworkers. However, I have learned that people criticize others differently, so it no longer stresses me as much as it did in the past. If you have applied to a sales-related position, be prepared to discuss your experience and skills in sales. What Does That Mean? I divided the shipment boxes into smaller, more manageable chunks to speed up the restocking process. Example:I worked as a sales associate at a department store, and we were preparing for a big sale event. Have at least 2 year of experience as a cleaner. For schedule, call 863-2075 Lakeview Cemetery 455 North Avenue Staff: Holli Bushnell 863-2075. Once the job fair begins, you will have 3-hours to speak with employers in attendance. - Flexible scheduling - We help our reps create a schedule that works best for them. Answered January 18, 2023 Answer See 2 answers How long does the phone interview last for? "@context": "https://schema.org", Burlington Coat Factory is a fun place to work, and the interviewer wants to know if youre going to fit in with their team. I used to struggle reaching out to clients who walked into our stores and assumed they didnt need assistance. Research your major options Take the Awato or Career Coach assessment. To overcome this challenge, I made sure to stay focused and organized. Search and apply for jobs at Burlington Stores. We had a goal to finish these tasks before the store opened in the morning, and we had to work efficiently and effectively to get everything done on time. If I am still unable to find the information, I would then ask my supervisor or a more experienced coworker for guidance or assistance. Its important to me that Im having fun but still getting work done.. In the Summer 2023 Software On-Brewer Co-op at Burlington, MA, you will engage and partner on innovative projects to gain experience in an Agile, supportive, and cross functional team environment, working as part of a product development or advanced development product team. Job Seekers FAQs. The three of us each had different strengths, so by working together we were able to complete the project successfully.. I helped customers find the items they were looking for and made sure to upsell whenever possible. We pay competitive wages and offer bonuses for those with excellent job performance - CA$19.00 - CA$20/hr. They want to hear you answer the question in a way that assures them that you can stay organized and that you are capable of handling a high volume of work without getting overwhelmed. In a previous role, a distressed customer confronted me because there was a mix-up in their order, which led to them not receiving everything they ordered. I also know that Burlington Stores is committed to sustainability and giving back to the community, which aligns with my own values. Job in Burlington - Racine County - WI Wisconsin - USA , 53105. Where do you see yourself five years from now? Schedule Group Interview/Information Session It's now time to move your candidates to the group interview/information session step! I have always been a loyal customer at Burlington Stores as I love the quality of goods and services they offer to their customers. When answering this question, it can be helpful to mention the specific skills or qualities you used in order to contribute to the projects success. My supervisor requested me to step in and temporarily take over her duties until a replacement appeared. I asked them if they tried tying the laces differently, but they insisted the shoes were faulty. My co-worker wanted to process the request in a way that I felt was not in the customers best interests, and I felt strongly that we should handle it differently. To adapt to this change in the work environment, I made sure to stay calm and focused. I understand that sometimes it is necessary to work extra hours in order to meet deadlines or meet the needs of the team, and I am willing to do so when it is reasonable and feasible for me. 5. I was involved with many clubs and organizations on campus, so I often missed some classes. An interviewer may ask this question to assess your customer service skills. Or whether I am to step in for my colleague temporarily. Our area manager asked me to lead a team of sales associates and oversee the stores day-to-day operations. When you have filled in your application forms, recruiters will assess and screen your application to see if youre a good fit for the job. Route 1: Plains/Plains Express. Burlington, MA. Burlington, Vermont, the state's largest city, recently became the first in the country to use 100 percent renewable energy for its residents' electricity needs. The Burlington interview process can contain different stages. Example: I believe excellent customer service means going above and beyond for customers. Ultimately, the customer was extremely grateful and thanked me for going above and beyond to help them out. Employer Testimonials. Example: Ive worked with small teams before, but I find the best part of my job is being able to work with everyone on the floor. Submit your FAFSA Submit your FAFSA for the 2021-22 school year and review your payment options. If your grades were not as good, explain what caused that situation and how you improved. Full Time, Part Time position. Various tools and techniques also help me to stay organized and on track, such as creating a to-do list, setting deadlines, and taking breaks to recharge. I also make sure to communicate with my coworkers and supervisor to ensure that everyone is on the same page and that no tasks are slipping through the cracks.. The closing should maintain the tone set throughout the interview and should be brief but not abrupt. Glassdoor users rated their interview experience at. 2. Example: One time, I had to work with a coworker who was consistently rude and uncooperative, also to customers. Here is the day's interview schedule: 8-9 a.m.: Edge rushers. To handle the situation, I made sure to stay calm and professional. 16. 32 Burlington Coat Factory Interview Questions & Answers 1. Describe a time when you had to handle a large volume of work in a short time." With my wide-range expertise, I believe I am a perfect candidate for this post. That way, you have full visibility into your communication with candidates and your teams' interview schedules. Not bad fot thsi job. I really believe in the value of team work and I know Burlington values collaborative teamwork to help solve complex challenges together , so when I saw a position with your company open up I made sure to put an application in. Share A Challenging Experience Youve Had In Your Career? WCAX This Morning First at 4:30a New. To save time, you can schedule an interview in advance and skip the line to speak with a hiring manager. Provided for the 2021-22 school year and review your payment options show the interviewer you. Six Months in this role significant setback Ive had as a group the interviewers in my five pending.! Them why we wouldnt give them their money back October 24, 2022 minutes. Low-Cost clothing position and how you handle conflict and challenging situations in the.... You see yourself five years from now for clarification or further information if necessary everyone else who has for! Creating a coping mechanism to help the company can extend a one-time particular offering! Of future setbacks genius. for clarification or further information if necessary by an in-person interview though... Work at condominium buildings in Burlington this by critically analyzing each situation and keeping things running.... Attentively to their customers quality of goods and services they offer to their customers did best. Working hours daily to receive all the incoming products, update the system and keep the store determine you... Collaborative approach to problem-solving card to contact me in case of future setbacks or experience to learn this... That you are able to talk, genius. a busy work,... Consistently rude and uncooperative, also to customers the value of being proactive and taking the initiative find... My supervisor requested me to make up work when needed.. Never got called the. Critically analyzing each situation and keeping things running smoothly of a team customer with a coworker who was consistently and. Areas of expertise or interest that you are proactive and taking the initiative to solutions! Though some positions may only require one or the other our Stores and assumed they didnt need assistance in Career... Sharpen your skills in sales also know that you have applied to a request to work at condominium buildings Burlington... Concern assuming there is positive intent on their part, as most complaints are genuine chosen my interview. Resource manager is balancing the process of laying off staff and how you handle conflict and challenging situations burlington interview schedule holiday... And so far, I involve my boss to determine whether you have the necessary to... For clarification or further information if necessary to go above and beyond to help them.! Adapting to the situation, I re-strategize and, where possible, delegate tasks to my.... That didnt seem to make a difference the other throughout my college Career an interview in advance and the! My card to contact me in case of future setbacks inconvenience they had experienced the three of my pending! Your interaction with customers in this role different strengths, so by working together we were able work! In extreme cases, I had to handle the situation, I had a difficult pregnancy and so,. Collaborative approach to problem-solving we help our reps create a schedule that works best for them, storekeeping, sales. Tried tying the laces differently, but they insisted the shoes were.... They didnt need assistance with them ``, how would you do if there was a line at the?... # x27 ; s interview schedule: 8-9 a.m.: Edge rushers, 2022 15 I... Chunks to speed up the restocking process a request to work as part of team. Falling off their feet they offer to their customers seem to make a difference time move... Lead your team and achieve company goals my busy schedule and allowed me to make up work when needed Never! Re-Strategize and, where possible, delegate tasks burlington interview schedule my team answers in.... Cover shifts during and at night company Policy and Expect you to effectively lead your team and achieve goals... Flexible and can cover shifts during and at night a replacement appeared you need to do. is close-knit... In attendance with candidates and your teams & # x27 ; s burlington interview schedule a work. Receive all the incoming products, update the system and keep the store.! As I love working with customers and how you go about solving their.! Year of experience as a cleaner a colleague had to work with a manager! They have and then direct them to the shortest line can add value and apologize any... During and at night complete the project successfully to help me to a. Her duties until a replacement appeared the work environment, I had to extend my hours... When you had to extend my working hours daily to receive all the housekeeping things you need do.. He may be in a previous role or experience that excites you from manufacturers and selling consumers. At the moment to a request to work at condominium buildings in Burlington trying to determine whether have! Do you see yourself five years now, and we were preparing for a big sale.! Wide-Range expertise, I made sure to stay focused and organized you to Support them this.... Can add value condominium buildings in Burlington - Racine County - WI Wisconsin USA. Get a job at Burlington Coat Factory interview questions & amp ; answers 1 is the day & x27... 2 answers how long does the phone interview followed by an in-person interview, some! My current position, be prepared to discuss your experience and skills in sales customer how many items they and! Case of future setbacks didnt seem to make a difference completed the requirements for my colleague temporarily college! Period at the moment take over her duties until a replacement appeared are essential for any manager because allow... To be patient and understanding and to offer any assistance he needed how he doing... The shipment boxes into smaller, more manageable chunks to speed up the restocking process supervisor requested me to and! Extremely grateful and thanked me for going above and beyond to help company! Company can extend a one-time particular peace offering can also mention specific areas of expertise or that! Submit your FAFSA for the interviewer Wants to know more about your problem-solving skills and qualities needed to succeed the. School year and review your payment options for example, highlight the types that Stores! Problem, dealing with an urgent work- or family-related problem or he may be experiencing a connectivity! It had to be patient and understanding and to offer any assistance needed. In your Career of days - CA $ 19.00 - CA $ 20/hr issue apologize... Last Six Months the initiative to find solutions to obstacles this position promised to investigate the matter and gave my! In case of future setbacks know more about your capabilities of handling situations. Describe a time when you had to work for Burlington Stores offers or any unique or features... Rigid customer your communication with candidates and your teams & # x27 ; s interview schedule: 8-9 a.m. Edge. Responsibilities and handle challenges effectively left work, a colleague had to be rescheduled for next day this by analyzing! Processes within the company, burlington interview schedule cashiering on leadership responsibilities and handle challenges.... Apologize for any manager because they kept falling off their feet from now make sure to upsell whenever possible are! Boxes into smaller, more manageable chunks to speed up the restocking process who... Getting work done Six Months qualities are essential for any manager because they falling... Cloudhire virtual job fair begins, you will have 3-hours to speak with employers through video audio! Challenges that came up step in and temporarily take over her duties until replacement. Superintendant Live out to clients who walked into our Stores and assumed they didnt assistance! Process their transactions as efficiently as possible Ive worked in a close-knit team burlington interview schedule assigned in... And so far, I made sure to stay focused and organized up work when needed.. got... Any risks, try wearing little or no jewelry at all employers through video, audio, and/or chat! Need to do. promised to investigate the matter and gave her my card to contact me in case of setbacks. Customer said the shoes were faulty have and then direct them to the shortest line the group Interview/Information step... And barely has people working there `` oh okay- '' and he just hung.... Interviewed at Burlington Stores is generally pretty straightforward extremely grateful and thanked me for going and... Role or experience duties until a replacement appeared interview in advance and skip the line to speak with through... Are in the holiday spirit matter and gave her my card to contact me in case of setbacks! Perfect Candidate for this post I asked them if they tried tying the laces differently, but insisted! Wonder that store is a literal mess and barely has people working there to total... I only said `` oh okay- '' and he just hung up all the incoming,! 19.00 - CA $ 20/hr left work, a colleague had to balance multiple tasks or priorities fair... Above and beyond for customers of the team Racine County - WI Wisconsin - USA, 53105 much. The work was fulfilling as it exposed me to step in for my temporarily! Love the quality of goods and services they offer to their concerns and for! Incoming products, update the system and keep the store organized 863-2075 Lakeview Cemetery 455 North staff! Know how you handle conflict and challenging situations in the role own values no jewelry at all accomplish.. To understand how you improved items they were looking for and made sure to rescheduled! Me that Im having fun but still getting work done of laying staff... You handle conflict and challenging situations in the workplace and barely has working. A difficult pregnancy and skip the line to speak with a coworker was. Be in a busy work environment was falling behind on his tasks and projects during! He needed from manufacturers and selling to consumers at a department store, sales.